Bilingual Receptionist

Job Description

Job Description

We are looking for a dependable Bilingual Receptionist (Spanish/English) to serve as the first point of contact for our team. This Contract to permanent opportunity is ideal for someone who enjoys balancing front desk coverage with hands-on administrative and Human Resources support in a busy workplace. The right candidate will bring strong communication skills in English and Spanish, a service-minded approach, and the ability to stay organized while assisting employees, visitors, and internal teams.

Responsibilities:

• Welcome guests, applicants, suppliers, and team members with a detail-oriented approach and ensure a positive arrival experience.

• Manage a multi-line phone system, respond to inbound calls promptly, and route inquiries to the appropriate departments or individuals.

• Oversee visitor sign-in activity, maintain accurate guest records, and support front office security and check-in procedures.

• Keep the reception area, meeting spaces, and shared front office areas orderly, presentable, and prepared for daily use.

• Sort, receive, and distribute incoming mail, deliveries, and packages to the correct recipients across the organization.

• Provide support for onboarding by coordinating interviews, preparing orientation materials, and assisting with new employee paperwork.

• Maintain organized HR files, update employee documentation, and help prepare employment-related letters, reports, and administrative records.

• Assist with employee programs, training sessions, wellness activities, recognition efforts, and other HR initiatives that support engagement.

• Handle sensitive employee information with discretion while providing day-to-day administrative assistance and special project support to the Human Resources team.

• Experience in a receptionist, front desk, or administrative support role within a fast-paced business environment.

• Ability to operate a multi-line phone system and manage high volumes of inbound calls with professionalism.

• Strong organizational skills with attention to detail and the ability to manage multiple priorities throughout the day.

• Familiarity with Human Resources administrative tasks such as recordkeeping, onboarding coordination, or interview scheduling.

• Clear verbal and written communication skills with a customer-focused and welcoming approach.

• Ability to maintain confidentiality when working with employee records and other sensitive information.

• Spanish language skills are required and would be beneficial when assisting a diverse workforce and visitors.