Regional Operations Manager (REMOTE)

Regional Director of Operations (must reside in Indiana and be licensed as an Assisted Living Administrator in the state) Harmony Senior Services

, a certified Great Place To Work and one the country’s fastest growing companies in the luxury senior living industry, is seeking an experienced Regional Director of Operations to join the leadership team. This region’s 3 communities are located in the state of Indiana and most feature Independent Living, Assisted Living, and Memory Care resident settings. This role will require a residence in IN and heavy travel throughout the region (4 days per week).

As the

Regional Director of Operations (RDO) , you

will be responsible for the direct day-to-day oversight of the operation and management of a regional sector of Harmony Senior Living communities. The RDO will be responsible for assisting each community and Harmony with establishing sales and revenue goals for the communities in the portfolio, and providing strategies to achieve those goals. This role will assist with annual HSS budgets and make recommendations regarding allocation of community resources and any adjustments that may be needed. In addition, the RDO is responsible for ensuring that strategic goals established are communicated and implemented accurately and effectively to management teams in the field. Operations: Champion the values and culture of Harmony Senior Services while fostering an environment that makes customer service a top priority Serve as an intermediary between the company's top executives and executive Directors in the field Establish operational initiatives for improvement in delivery of quality care, cost controls, safety, regulatory compliance, and employee relations Responsible for meeting the quality, operational, and profit goals for a designated portfolio of communities Demonstrate knowledge of HSS mission, vision, standards, policies and procedures, operating instructions, confidentiality standards, and code of ethical behavior Ensure that each community is maintaining or exceeding budgeted census, revenue generation and expense controls Financial Management

: Develop long-range goals for communities that align with the strategic growth plans of the company Help to identify key strategic financial relationships vital to HSS growth and stability Ensure that new HSS communities are efficiently and effectively made operational Prepare presentations for various audiences, including executive management team, financial institutions, and managers in the field when requested

Regulatory Management: Broad understanding of all local/state/federal regulations and awareness of relevant changes and updates Participate in professional/industry organizations to stay abreast of local/state/federal issues/trends Assist communities with state survey process and participate in plans of correction as needed

Minimum of 10 years' experience working at an executive level in senior care industry Bachelor's Degree in business, finance, healthcare administration, or related field Must currently hold an administrative license in Indiana A demonstrated ability to lead people and achieve success through management of others The opportunity to positively impact the lives of residents and their families Competitive salary, bonus, and benefits package

Contact Brendan Hunt, Vice President, Talent Acquisition at View email address on click.appcast.io.