Remote Customer Service Specialist (Ecommerce) (Remote)
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Title: Customer Service Specialist (Ecommerce) Job Type: Full-Time, Remote Timings: 9 PM - 4 AM (Pakistan Standard Time) Overview: We’re looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience . This role combines hands-on support with process improvement and automation. Key Responsibilities: Respond to customer inquiries via email, phone, and chat Assist with orders, shipping, returns, and product questions Manage shipments using ShipStation Troubleshoot delivery issues and order errors Process refunds, replacements, and updates Answer reviews AI & Automation (Key Part of Role) Identify repetitive customer questions and patterns Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.) Create and refine response templates and knowledge base content Train and improve AI responses to match brand voice Monitor performance and suggest improvements to reduce support volume Requirements: 1–3 years of eCommerce customer service experience Must be proficient in ShipStation Strong written and verbal communication skills Comfortable handling both calls and high-volume email support Interest or experience in AI tools, automation, or process improvement
Vacancy posted 4 days ago
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Louisville, KY4 days ago $15 per hour
...Customer Service Specialist Thank you for your interest in joining our team! QVC Group, Inc. is a... ...via social platforms, streaming apps, ecommerce sites and TV channels, making every screen... ...inbound customer calls. They work remotely to assist customers with their orders...Remote workFull timeLocal areaWork from homeWorldwideMonday to FridayShift workWeekday work- ...A leading e-commerce sporting company is seeking a highly skilled Customer Service Representative to provide exceptional support. This remote position involves delivering first-call resolution, responding to inquiries, and assisting customers with orders and product information...Remote workWork from homeFlexible hours
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New York, NY5 days ago - ...Job Description Job Description eCommerce Customer Service and Product Specialist Location: Concord, MA Department : Customer Experience Employment Type: Full-Time In Office (No Remote) About Swing Design Swing Design is an eCommerce-only online...Remote workFull timeWork at officeLocal area
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Concord, MA13 days ago - ...Customer Service Agent Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online. Winners of the Visa... ...~ Excellent compensation and multiple perks. ~100% remote work. ~ Work week from Monday to Friday. ~...Remote workContract workWork from homeMonday to Friday
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United States4 days ago $21 per hour
...2026-103021 Category Customer Service/Support Posting Location : State/Province... ...Position Type Full-Time Remote Yes Overview Who We Are... ...call center support to lead generation to ecommerce fulfillment, we support our clients and...Remote workHourly payFull timeSeasonal workLocal areaWork from homeQualfon
Los Angeles, CA4 days ago- ...Join the Newstel Talent Pool – Multilingual Customer Service Agents At Newstel Portugal , we’re building a Talent Pool of skilled virtual... ...expanding international projects. Flexible work options : Fully remote across Portugal Access to modern offices near Lisbon and Faro...Remote workFlexible hours
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Baltimore, MD5 days ago - ...We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a f ully remote opportunity for candidates based in... ...We’re Looking For Previous customer service experience Previous call center experience...Remote workHourly payWeekly paySeasonal workCurrently hiringWork at office
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San Antonio, TX3 days ago - ...Ebizcharge Software Demonstration Specialist Headquartered in Irvine... ...ERP, CRM, Mobile, and eCommerce applications. Our... ...potential clients how our product/service works Work... ...records, following up with customers, assist via remote sessions, and update case...Remote workFull timeInternship
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Irvine, CA1 day ago $25 per hour
...business development for Fulfillment and eCommerce services. Job Description This role... ...achieving sales targets, expanding the customer base, and increasing organizational visibility... ...Requirements Combination of office, remote, and on-site customer environments....Remote workWork at office$26 - $36 per hour
...Commerce & company’s network of customers which all report directly to... ...be able to commute, hybrid remote position in Redondo Beach, CA... ...the communication between our service providers and customers are... ...skills Experience & knowledge ecommerce operations and applications...Remote workHourly payFull timeWork at officeLocal areaCISMEA GLOBAL INC
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...Customer Service Representative I BW Retail Solutions - Chesterfield, MI What You'll... ...completion of training (typically 3 days remote / 2 days in-office, up to 5 days in-... ...Solutions is a trusted leader in end-to-end eCommerce retail brand management. Founded in 201...Remote workHourly payTemporary workWork at officeHome officeMonday to FridayShift workDay shiftAfternoon shiftWEINGARTZ
Chesterfield, MI5 days ago$500 per month
...identify and engage mid-sized businesses, particularly within the ecommerce and fintech sectors, who can benefit from OpsArmy's... ...to grow into a closing sales role. ~ Ability to thrive in a remote work setting and effectively manage time across diverse geographical...Remote workFull timeContract work$85k - $115k
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Denver, CO5 days ago- ...Stride 2 Hire Staffing Agency in Sarasota, FL is seeking a remote Customer Service Representative. This is a work-from-home role offering flexible scheduling and the opportunity to support clients across various industries. The position emphasizes excellent communication...Remote workWork from homeFlexible hours
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Sarasota, FL2 days ago - ...Sweetepictravels is seeking a Remote Customer Support Team Lead to act as the primary liaison for clients, delivering top-tier service across channels and driving satisfaction from a home-based setting. The role emphasizes outbound outreach, HIPAA-compliant handling...Remote workWork from home
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Scottsdale, AZ5 days ago $93k - $119k
...across legal, brand protection, security, ecommerce, and marketing teams. This is more... ...maximize efficiency. Qualify prospective customers and schedule high-quality discovery... .... A one-time home office stipend for remote employees because your setup should work...Remote workHome officeFlexible hours- ...Coordinator Merchology is a leading eCommerce retailer in B2B sales of co-... ...initial point of contact for customer inquiries regarding premium... ...of our products and services to provide knowledgeable support... ...North, Plymouth, MN 55447 ~ Remote hybrid role: Three days...Remote workTemporary workSeasonal workWork at officeLocal area
- ...Superior Virtual Solutions is seeking friendly and detail-oriented individuals for Remote Customer Service Representative roles. This 100% remote position offers flexible scheduling and the chance to work from home while assisting clients with accurate and courteous service...Remote workWork from homeFlexible hours
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Plano, TX5 days ago - ...Afni, Inc. is seeking a Remote Customer Service Representative to handle inbound calls about promotions, assist customers with self-registration, and resolve billing questions with empathy under pressure. This full-time, work-from-home role offers paid training, a 40-hour...Remote workFull timeWork from home
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Atlanta, GA2 days ago - ...The Sydney Call Centre is seeking a full-time remote Customer Service Representative (Manitoba) to handle inbound calls, troubleshoot issues, and support customers for leading brands. You will work from home across the country, participate in training, and have opportunities...Remote workFull timeWork from home
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New York, NY5 days ago - ...About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during... ...Strong written and verbal communication skills Customer service experience (travel, hospitality, call center, or support...Remote workWork from home
Almaaventurera
Downey, CA5 days ago - ...Customer Service Loan Specialist The QC Holdings E-commerce Department is seeking remote customer service professionals to fill the position of Customer Service Loan Specialist. This is a full-time opportunity with bonus potential. This position will secure, verify,...Remote workFull timeTemporary workImmediate start
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Saint Louis, MO2 days ago - Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible...Remote workWork from home
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United States5 days ago - ...Stride 2 Hire Staffing Agency is seeking a Work From Home Customer Service Representative in Virginia Beach, VA. This remote role focuses on handling billing inquiries, identifying missing offerings, and recommending upgrades from a home office setup. You will work...Remote workWork from homeHome office
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Virginia Beach, VA2 days ago - Faithful Financial Co, LLC is seeking Remote Customer Service Representatives for a work-from-home independent contractor position. Successful candidates will provide support for national client programs and must complete required virtual certification. This role requires...Remote workFor contractorsWork from home
Faithful Financial Co, LLC
Fort Worth, TX1 day ago
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