Airline Customer Service Supervisor in Newark Airport

Airline Customer Service Supervisor in Newark Airport Tracking Code EWR SUP - NOV 2025 Job Description Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT

Newark, NJ (EWR) Required Skills Excellent LEADERSHIP abilities Excellent ORGANIZATIONAL skills Excellent focus on Customer and Client satisfaction Excellent Critical Thinking Ability and Analytical Skills Minimum18 MonthsAirline operational Experience preferred Minimum of Very Good rating on most recent evaluation Able to work under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Able to solve daily problems and make quick decisions within the operation (DBC, delays, cancellations, etc.) Thorough knowledge of Airport Operations (arrivals, departures, ticket counter) Good Knowledge of Airline Reservations Must be flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Occasional lifting of up to 70 lbs. Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS Job Location Newark, New Jersey, United States Position Type: Full-Time/Regular Required Training Required to study, and successfully complete two weeks of training Shift 21:00-01:00 Schedule 5 Days a week - Weekends & Holidays Required Language English proficient, other languages may be required Salary/Benefits $22.50/hr plus $4.60 Health Variance, Parking, uniform and voluntary Dental, Vision & 401K #J-18808-Ljbffr Hallmark Aviation Services