Operations Manager, Casualty
HCC Global Financial Products
- # Operations Manager, CasualtyApplylocations: Texas - Planotime type: Full timeposted on: Posted Todayjob requisition id: 2026-687**Role Details****Job Title:** Operations Manager, Casualty**Location:** Houston, TX, Hybrid**Employment Type:** Full time**Help us insure it**Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.At our core, we are **Always Advancing**, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people **are Experts in Tomorrow**, using curiosity and smart working to anticipate what’s next. With a culture rooted in **Reaching Out**, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.**Role Overview**Responsible for overseeing operational, analytical, and reporting functions related to casualty insurance. This role collaborates cross-functionally to ensure efficiency, accuracy, and alignment with organizational goals.**Key Responsibilities*** Oversee development and implementation of underwriting platforms and tools to help drive efficient business practices and expansion of two business units.* Lead the development and maintenance of underwriting documents for new and renewal business, ensuring alignment and compliance across departments.* Support business growth by partnering with underwriting and maintaining relationships with internal and external producers.* Improve renewal processes and technology to enhance efficiency and meet persistency goals with an enhanced focus on AI.* Work with marketing department to launch and maintain websites for excess casualty and healthcare liability including an additional suite of products such as brochures, knowledge articles.* Assist with development of training programs for underwriting, claims and marketing functions within casualty business lines.* Establish reporting protocols in coordination with Power BI, Finance, and system partners.* Has full HR responsibility for direct reports including making hiring decisions, training, coordinating work, establishing standards, reviewing work, conducting performance appraisals, and providing coaching or counseling.**What You Bring*** Minimum 6 years of relevant and progressive experience in area of specialization* Bachelor’s degree in relevant field or equivalent experience* 3 years of leadership experience* Ability to read and interpret documents such as submission exposures, claim reports, and procedural manuals* Possess and have ability to apply advanced knowledge of insurance principles, practices, and procedures* Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy* Superior organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously* Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment* Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)**What We Offer*** Competitive salary and comprehensive benefit package* Strong learning culture with ongoing development opportunities* Opportunities for growth and career advancement* Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment* Basic life and disability insurance* 401(k) plan with 6% company match* 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off* Paid parental leave* Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription* Student loan matching program* Employee discount program* An opportunity to do meaningful work and love what you do**About Us**Tokio Marine HCC is a leading specialty insurance group with offices in the United States,the United Kingdom, Europe, and other exciting locations. With the strength and stabilitythat comes from being a member of the Tokio Marine Group, and more than fifty years ofgrowth, profitability, and stability, we offer important insurance products that most peopledon’t even know exist. Every policy we write is special, enabling our clients to do amazingthings.Applying our Mind Over Risk philosophy to writing insurance allows our customers to takeon opportunity with confidence. That philosophy defines our way of thinking, unites us as ateam, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.**Equal Opportunity Employer**TMHCC is an equal opportunity employer. All qualified applicants will receive considerationfor employment without regard to age, ancestry, citizenship, color, family or medical careleave, gender identity, genetic information, marital status, medical condition, nationalorigin, physical or mental disability, protected veteran or military status, race, ethnicity,religion, sex (including pregnancy), sexual orientation, or any other characteristic protectedby applicable local laws, regulations and ordinances.Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
- J-18808-Ljbffr Tokio Marine HCC
Vacancy posted 2 days ago
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