Operations Manager

Are you a strong, adaptable leader with experience managing dedicated accounts? We are looking for a manager to lead a diverse group of drivers and manage customer relationship. The right candidate will be monitoring and overseeing the safe, effective, and value-added support for our customers, our drivers and onsite team. Shift: M-F 7am-4pm (Flexibility required) Apply today! Responsibilities as a local operations manager look like: Collaborate with customers daily to address issues and ensure overall success Work with Coordinator Team and drivers with safety as the focus. Address safety issues with drivers in a timely manner and respond with appropriate actions which may include warnings, probation, and possible termination. Be proficient in our systems and be able to adjust previously dispatched loads based on finalized customer load plan. Communicate timely and effectively both through PS Tablet and over the phone with drivers. Communicate with drivers and Local customers to meet expectations and on time service requirements. Build strong relationships between Coordinators, drivers and management. Provide feedback both positive and constructive to drivers. Work effectively with safety and maintenance teams to address issues and concerns regarding drivers and equipment. Coach drivers on performance issues to include poor trip planning, service exceptions, company policy violations, and communicating effectively. Provide feedback operations manager regarding driver issues/concerns that are not improving or may need further intervention with either operations or safety. Monitor drivers Hours of Service to ensure they are running within FMCSA regs. Solicit drivers from other departments when necessary to cover Schedules Education and Experience Requirements: Minimum of High School Diploma or equivalent required. Two to three years of transportation experience Why PTI? Take a look at PTI’s advantages and apply today: Base Salary Range $55,000 to $75,000 Profit sharing potential 8% Excellent company culture with family-like work environment. (We wouldn’t be who we are today without our employees!) Health, dental, and vision insurance Employer contributions to your Health Savings Account Short term disability and long-term disability 401k Retirement Savings with company match Profit sharing potential Paid Time Off and company paid holidays Drive Your Wellbeing program (third party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support) Employee Assistance Program A Dedicated Transportation Partner of the Green Bay Packers At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pride, and a winning spirit. #J-18808-Ljbffr