Director of Property Management

Director Of Property ManagementHokanson Companies is seeking an accomplished Director of Property Management to join our leadership team and oversee the continued performance and growth of our commercial property management platform.This position is designed for an experienced commercial real estate professional who brings strong leadership, operational discipline, financial acumen, and a client-first approach. The Director will be responsible for leading our property management team, strengthening client relationships, driving portfolio performance, and ensuring consistent service delivery across a diverse commercial real estate portfolio.Key ResponsibilitiesProvide leadership, mentorship, and accountability for the Property Management teamOversee day-to-day performance of a diverse commercial real estate portfolioMaintain and strengthen relationships with owners, tenants, and key client stakeholdersLead annual budgeting, forecasting, capital planning, financial review, and variance managementEstablish and monitor portfolio KPIs, service standards, and operational best practicesDrive consistency in property inspections, preventative maintenance, vendor management, and compliancePartner closely with Accounting, Facility Services, Construction, Brokerage, and Corporate Real Estate teamsIdentify opportunities to improve operational efficiency, client satisfaction, and portfolio profitabilitySupport client retention, new business opportunities, and the continued strategic growth of HCI's property management servicesProvide executive-level reporting and recommendations to company leadershipMinimum Qualifications7+ years of commercial property management or commercial real estate experience5+ years of direct leadership or people-management experienceDemonstrated experience managing a multi-property commercial portfolioStrong knowledge of commercial real estate operations, budgeting, financial reporting, capital planning, vendor management, and tenant relationsProven ability to manage and develop property management professionals while maintaining accountability for portfolio performanceExperience communicating directly with property owners, executives, and sophisticated institutional or corporate clientsStrong financial and analytical skills with the ability to interpret operating statements, budgets, forecasts, and variancesExcellent written, verbal, organizational, and client relationship skillsBachelor's degree in Business, Real Estate, Finance, Management, or a related discipline preferredPreferred QualificationsExperience with Yardi Voyager or comparable commercial property management softwareExperience managing office, financial institution, healthcare, industrial, or multi-site corporate real estate portfoliosExperience developing processes, performance standards, and scalable operating proceduresDemonstrated success in client retention and expanding existing client relationships