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Food and Beverage Manager

Full-time

CORE:

Who We Are

CORE: is a highly curated members-only club spanning the top four floors of 711 Fifth Avenue, home to six distinct culinary offerings — a flagship restaurant, a sushi kitchen, a wraparound terrace, a speakeasy, a culinary lab hosting guest chefs from around the world, and private dining and meeting rooms. Our culinary team, steeped in Michelin-starred pedigree, celebrates ethically farmed, impeccably sourced ingredients across every space.

At CORE: where we were named Top 100 Global Most Loved Workplaces list, published in The Economist. We curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.

Position Summary:

The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards.

The Specifics:

  • Supervise the day-to-day functioning of all Restaurant staff and operations
  • Help execute events and F&B service throughout CORE:
  • Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage
  • Look to enhance the Member experience by continuous attention to our Member preferences
  • Assist in staff scheduling
  • Assist in ordering bar products - liquor, beer, wine, and consumables
  • Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory
  • Assist in researching and conducting comprehensive beverage training for FOH staff
  • Exercise quality control for both Services and Food and Beverage
  • Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues
  • Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Implement procedures to increase member satisfaction
  • Coordinate food and beverage operations with other departments to ensure efficient member service
  • Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards

Ideal Attributes:

  • Relentless curiosity
  • Resourcefulness
  • Resilience

Experience and Qualifications:

  • 2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred
  • Strong background in fine dining and knowledge of service standards
  • Extensive knowledge of food, wine, and beverages
  • Excellent verbal and written communication skills
  • Ability to remain calm under pressure and resolve guest conflict; strong customer service skills
  • Experience in hiring, training, scheduling, and leadership best practices
  • Strong interpersonal, leadership and team building skills
  • Knowledge of Aloha or similar POS system
  • Must have open availability; able to work nights, weekends, and holidays when needed

Vacancy posted 1 day ago
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