Food and Beverage Manager
CORE:
Who We Are
CORE: is a highly curated members-only club spanning the top four floors of 711 Fifth Avenue, home to six distinct culinary offerings — a flagship restaurant, a sushi kitchen, a wraparound terrace, a speakeasy, a culinary lab hosting guest chefs from around the world, and private dining and meeting rooms. Our culinary team, steeped in Michelin-starred pedigree, celebrates ethically farmed, impeccably sourced ingredients across every space.
At CORE: where we were named Top 100 Global Most Loved Workplaces list, published in The Economist. We curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.
Position Summary:
The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards.
The Specifics:
- Supervise the day-to-day functioning of all Restaurant staff and operations
- Help execute events and F&B service throughout CORE:
- Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage
- Look to enhance the Member experience by continuous attention to our Member preferences
- Assist in staff scheduling
- Assist in ordering bar products - liquor, beer, wine, and consumables
- Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory
- Assist in researching and conducting comprehensive beverage training for FOH staff
- Exercise quality control for both Services and Food and Beverage
- Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues
- Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase member satisfaction
- Coordinate food and beverage operations with other departments to ensure efficient member service
- Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards
Ideal Attributes:
- Relentless curiosity
- Resourcefulness
- Resilience
Experience and Qualifications:
- 2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred
- Strong background in fine dining and knowledge of service standards
- Extensive knowledge of food, wine, and beverages
- Excellent verbal and written communication skills
- Ability to remain calm under pressure and resolve guest conflict; strong customer service skills
- Experience in hiring, training, scheduling, and leadership best practices
- Strong interpersonal, leadership and team building skills
- Knowledge of Aloha or similar POS system
- Must have open availability; able to work nights, weekends, and holidays when needed
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