Patient Enrollment Specialist - Pulmonary Rehab
$20 - $22 per hourAviary Health
Description: Educate prospective patients and family members about the pulmonary rehabilitation program, answer questions, address objections, and enroll patients. Initiate outbound calls to prospective patients and respond promptly to inbound inquiries. Assess patient eligibility using provided documentation and address patient concerns. Guide patients through the program app and website and resolve technical issues. Schedule enrolled patients for sessions with the care team. Maintain accurate call notes, insurance, provider, and clinical updates in internal systems. Complete timely follow-ups with interested patients and provide high-quality customer service. Meet weekly productivity targets. Send educational materials through email and other communication channels. Communicate insurance and related information with relevant parties. Requirements: Ability to thrive in a fast-paced startup environment. Experience working in a quota-driven environment. Experience engaging customers or patients in a sales capacity. Experience with outbound calling. Strong judgment and interpersonal awareness when navigating different situations. Experience using technology in a professional setting. Interest in improving healthcare delivery and clinical outcomes through technology. Prior healthcare experience is preferred but not required. Availability to work Monday through Friday, 10:00 a.m.-6:00 p.m. ET or 11:00 a.m.-7:00 p.m. ET. Must be located in the United States and able to work as a 1099 contractor. Benefits: Fully remote work structure. Hourly compensation of $20-22. Performance-based bonus opportunity. 1099 contractor arrangement. #J-18808-Ljbffr Aviary Health
Vacancy posted 4 days ago
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