Club Administrative Assistant

Job Description

Job Description

POSITION SUMMARYPart-time Club Admin are positioned at the Clubhouse entrance from 3pm-7pm. While positioned at the front entrance, Club Admin will ensure all visitors are properly identified before entering the facility to maintain safety and a welcoming environment for all identifiable guests. Club Admin are the primary source of communication to club families. Club Admin are solely responsible for the maintenance of member files, member enrollment including scholarship navigation and subsidy, membership billing and maintenance and attendance. KEY ROLESClub Admin are an essential part of the site team and will be known as a member of the site team and a member of the Club Admin All training inquiries are to be directed to the Full-time Club Admin Specialist; all other inquiries should be directed to your corresponding Club Supervisor.Provide families with information regarding Club membership enrollment, scholarship, subsidy, payment information, and special program dates and changes.Collaborate with Club Supervisors to ensure all club and member files are maintained, organized, easily accessible and ready for licensure checks at all times.Ensure accurate and timely recording of daily attendanceHas the ability to support families as they navigate parent portal, pull membership billing and contact information in - real time.Club Admin are responsible for maintaining a clean and tidy lobby environment free of trip hazards and Quality Check program data inputs to ensure digital and hard copy attendanceManage the downloading of information from digital platforms to your corresponding site's5% of the time, Club Admin may be required to or provide Club families with referral resources (Example: if a family needs help with utility assistance, Club Admin will be responsible for providing the Club family with referral information)Demonstrate strong verbal and written communication skills to interact with organization staff, families and community stakeholders as needed.Develop and maintain positive business relationships with Club families, school staff, and ClubEnsure families have vital Club information including programmatic updates, Monthly Club calendars, and pertinent information.Club Admins may also be needed to support Club and Club staff during challenging behavioral situations, times of emergency; during safety drills, and serve as front line defense to protect Club and its members from intruders.ENVIRONMENTAL AND WORKING CONDITIONSPeriodically required to lift items up to 10 pounds (g. files, equipment)Regularly required to speak clearly and hear the spoken word wellRegularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens QUALIFICATIONSHigh School Diploma or GED, RequiredBi-lingual a plusExperience with data entryWilling to learn new software and data based platformsStrong, clear communication skills, both verbal and written, attention to detailMust be at least 18 years oldBasic knowledge of Microsoft Outlook and SuiteBasic Knowledge or proper filing proceduresAbility to relate to children, staff, and familiesTime Management Skills, ability to set prioritiesPositive attitude, high level of energy and flexibilityMust be comfortable performing multi-faceted projects in conjunction with day to day dutiesBy submitting this job application, you acknowledge and consent to undergo a background check and drug screening as part of the hiring process. The results of these checks may be used to determine your eligibility for employment. Any false or misleading information provided during the applications process may results in the disqualification or your application or termination if already employed.