Human Resource Associate

Summary Statement

This Department of Human Resources position provides direct customer service regarding onboarding, benefits, pay, offboarding and other related Human Resources functions from a centralized perspective. This role will enable you to develop various HR skills while processing a high volume of transactions which impact operational, human resources, and payroll activities. Attention to detail and great communication skills are essential in this role.

Essential Functions

Paraprofessional human resource work is characterized by the application of human resource laws, rules and regulations, providing technical assistance to employees, applicants and others in standard human resource transactions, human resource services, and maintaining personnel files. Examples of paraprofessional or technical responsibilities typically assigned include, but are not limited to those described in the Essential Functions below.


Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed.

• Responds to inquiries, explains human resource services and applies human resource laws, rules, regulations, standards, policies and procedures.
• Conducts research for professional human resource staff; collects data and gathers information from employees, managers, applicants or the public; participates in the analysis of data collected and assists with the formulation of recommendations.
• Provides guidance and direction to employees, managers, applicants or others in registering or applying for human resource services.
• Processes a variety of transactions by entering, updating, modifying, deleting, retrieving and reporting on data in automated human resource information systems or other computerized systems. This includes more complex human resource transactions such as calculating over-payments and under-payments, resolving issues and submitting corrections.
• Creates and maintains personnel records and files.
• Reviews human resource forms, data and other information; ensures accuracy, completeness and compliance; and prepares correspondence, spreadsheets and presentations.
• Compiles data and prepares reports, statistics and statistical summaries, narrative summaries or other representations of data.
• Participates in developing internal procedures.
• Participates in meetings and conference calls with employees, managers, applicants and/or the public to gather information and understand human resource problems; may participate in interviews.
• Maintains confidentiality for all human resource related programs/services.
• May provide guidance/direction to or oversee technical and/or administrative support personnel.

Job Requirements

JOB REQUIREMENTS for Human Resource Associate
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:


1. Must possess at least one of the following:

• Possession of an Associates degree or higher.

OR

• Possession of a Statewide Human Resource Certification or professional human resource certification.

OR

• One year of experience in performing paraprofessional or administrative support work for a human resource function.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.


Individuals who use TDD may request auxiliary aid or service by calling View phone number on click.appcast.io or by visiting delawarerelay.com.


If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call View phone number on click.appcast.io or email View email address on click.appcast.io.


The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.