Quality Engineer, Field

What to Expect The Field Quality Engineering team's mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with a large cross‑section of other engineering teams. The primary objective of this role is to root cause failures from the field, work cross‑functionally for design changes and implement system/manufacturing controls to improve product quality. The successful candidate must be a problem‑solver at his/her core, have a strong quality and customer‑focused mindset, and have the personal drive and stamina for relentless, continual improvement (personally and professionally). What You'll Do Lead cross‑functional problem‑solving teams to drive process and product improvements; use QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions Monitor products field performance, identify trending issues Perform technical root‑cause analysis of vehicle systems (Chassis, LV/HV, FW, Thermal) Drive containment and corrective actions implementation into manufacturing line / design / supplier Communicate field performance of the engineering system, gather buy‑in from engineering peers and leadership on improvement priorities and urgency Participate in continuous improvement activities and take preventive actions Share lessons learned from previous field issues; provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated (DFMEA) Take part in ongoing optimization of the products and processes (performance, cost, technology) What You'll Bring Degree in Engineering (Mechanical; Electrical, Mechatronic; Power Electronics, Electronics), or equivalent experience Prior applicable experience desired; preferably in a hands‑on role such as Failure Analysis/Manufacturing/Quality/Service in consumer electronics or automotive Specific training and demonstrated success in applying quality problem‑solving methods such as fishbone diagrams, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc. For entry level candidates, co‑ops, or participation in student competitions such as Formula SAE, BajaSAE, Solar vehicle Broad technical background with ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues; strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside Exceptional problem‑solving and failure analysis, strong attention to detail and analytical thinking Ability to use tools and business system applications to manage, synthesize, and interpret data Programming languages & tools: SQL, Python, Minitab, JMP or similar are a strong plus Ability, willingness to travel domestically, and internationally (5%‑10%) Detail oriented, effectively handling multiple priorities, having a strong quality mindset and the ability to meet tight deadlines Compensation and Benefits Along with competitive pay, as a full‑time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans with zero payroll deduction Family‑building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both with zero paycheck contribution Company paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible medical plan with HSA Healthcare and dependent care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plan, and other financial benefits Company paid basic life, AD&D Short‑term and long‑term disability insurance (90‑day waiting period) Employee Assistance Program Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays Back‑up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight loss and tobacco cessation programs Tesla Babies program Commuter benefits Employee discounts and perks program #J-18808-Ljbffr Tesla Motors, Inc.