Part-time Dental Front Office Assistant

Join Affordable Dentures & Implants in Madison and Help Create Healthy, Confident Smiles!

Dental Front Desk Assistant Part-Time (23 Days/Week)

Looking for a dental front office role that fits your life? Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant for 23 days per week ideal if you're semi-retired, balancing family, working a second role, or simply want meaningful work without a five-day commitment.

You'll be the first point of contact for our patients: a friendly, organized, customer-focused professional who helps create an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions.

In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!

The Schedule

• 23 days per week, consistent weekly schedule
• Days set in advance so you can plan around them
• No weekends
• Occasional flexibility to cover additional days is welcome but not required

Why Join Us?

• Competitive hourly compensation
• A predictable part-time schedule with real work-life balance
• Supportive, team-oriented work environment
• Comprehensive new hire training and onboarding provided
• Work alongside experienced dentists and dental professionals
• Opportunity to grow including a path to additional days or full-time if you ever want it
• Make a meaningful impact on patients' lives every day

What You'll Do

On your scheduled days, you'll deliver outstanding customer service and keep the front office running smoothly:

• Welcome patients with professionalism and compassion, creating an exceptional first impression
• Check patients in and out while maintaining efficient patient flow
• Schedule, confirm, and coordinate patient appointments
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit, when appropriate
• Assist patients with insurance documentation and claim information
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Maintain a clean, organized, and welcoming reception area
• Perform additional duties as assigned to support the practice

Qualifications

Because this is a part-time role, we're looking for someone who can step in and contribute quickly:

• 2+ years of dental front office or dental receptionist experience required
• Previous experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process preferred verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Comfortable working independently and picking up where the team left off between your scheduled days
• Positive attitude with a team-first mindset

We're Looking For Someone Who Is:

• Friendly, professional, and compassionate
• Detail-oriented and highly organized
• Comfortable managing multiple priorities
• Passionate about delivering exceptional patient experiences
• Dependable and consistent our patients and team count on you the days you're here

If you're an experienced dental front office professional looking for rewarding part-time work, apply today and become part of the Affordable Dentures & Implants team.

Keywords: Part-Time Dental Front Office, Part Time Dental Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Office Administrator, Dental Scheduling, Dentrix, Dental Insurance, Patient Services, CareCredit, Treatment Coordinator, Dental Administrative Assistant, Flexible Schedule, 2-3 Days a Week.

About Affordable Care Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients.