Account Coordinator

Canteen One Starting pay: 53,000.00- 58,000.00 Letu2019s talk about Canteen One We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Letu2019s talk about Perks At our North Loop Minneapolis office, we have an awesome office environment filled with perks Free office coffee and pantry u2013 One block from light rail transitu2013 Dress for your Day u2013 Canteen Avenue C (market) & Foodsby food delivery u2013 Sporting event tickets frequently raffled off u2013 Paid time off to volunteer for corporate sponsored events u2013 Wellness programs u2026 you get the idea Letu2019s talk about Opportunity As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think youu2019ll fit right in Canteen One offers a variety of career opportunities, including: + Customer Service + Accounts Receivable / Consolidation Services + Finance / Accounting + Client & Account Management + Vendor Relations / Operations + Information Technology great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary An amazing opportunity to join Canteen Oneu2019s Client team working with Fortune 500 clients on a national basis Our Account Coordinators support our Client Managers with program projects, client initiatives, and escalated service calls, while juggling multiple accounts and priorities. And talk about growth opportunities u2013 solid career path Essential Duties & Responsibilities u2022 First level escalation for unresolved client issues u2022 Resolve issues, such as installation delays, service problems, pricing or rate issues u2022 Resolve disputes between client locations and vendors u2022 Manage projects, such as new store openings and new client rollouts u2022 Communicate the clientu2019s expectations to operations and customer service u2022 Determine internal resource requirements of projects based upon project needs u2022 Establish and communicate a usable schedule u2022 Provide project status summary reports and updates to Client Managers and other team members u2022 Support activities for Client Manageru2019s clients, such as: Service issues, product ordering, adding catalog items, ongoing client requests and questions, etc. u2022 Manage assigned lower-volume clients and build client relationships u2022 Run reports to verify information and proper system setup u2022 Validate catalog maintenance and service levels Qualifications u2022 High school diploma required; post-secondary education is strongly preferred, and a Bachelorsu2019 degree preferred u2022 With a Bacheloru2019s degree, six months of equivalent advanced customer service experience is required u2013 one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experienced is required u2022 Excellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationships u2022 Timeliness and accuracy with the ability to prioritize and organize business requirements and workload u2022 Proficient with Microsoft Word and Outlook u2022 Intermediate Microsoft Excel experience required u2013 not just data entry u2013 i.e. calculations, VLookup u2022 Experience in an ERP program (i.e. JDE, SAP, Oracle, PeopleSoft) and report writer program strongly preferred Apply to Canteen One today Click here to Learn More about the Compass Story ( Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates at Canteen One are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Certain positions may require Florida Level 2 background screening. Details: Req ID: 1546481 Canteen One ISAAC Warren SMITH