Front Office Supervisor

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

View ourVirtual Reality Experience ( to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Ability to stand for long periods of time.

• Experience and a thorough understanding of Front Office operations.

Primary Location: US-FL-Orlando

Organization: Hyatt Regency Grand Cypress

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: ORL010684

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.