Asset Protection Coordinator

Asset Protection Coordinator

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

About the Position

The Asset Protection Coordinator provides administrative, operational, and logistical support to the Asset Protection Department. This role is responsible for key and access control administration, ID badge management, asset and supply ordering, assisting with the maintenance of camera surveillance systems, coordinating with vendors and their services to support Asset Protection staff, and assisting with alarm control across all Evergreen Goodwill facilities. The Asset Protection Coordinator also performs other duties as assigned in support of department objectives and organizational needs.

Essential Functions and Responsibilities

Key Control & Access Management

• Administer key control and access management processes for Evergreen Goodwill facilities, including issuing, tracking, recovering, and reconciling keys, credentials, and access devices.
• Coordinate access changes, including programming lock/unlock schedules using approved Asset Protection systems as directed.
• Maintain accurate records related to keys, access credentials, and access changes to support audits and accountability.
• Assist with reviews related to lost keys, access discrepancies, or access?related security concerns.

ID Badge Administration

• Create, issue, reprint, deactivate, and track employee, contractor, and visitor ID badges in a timely manner.
• Maintain badge inventory and ensure badge issuance aligns with organizational access standards and Asset Protection procedures.
• Coordinate with HR, IT, Facilities, and Asset Protection leadership to ensure appropriate access levels are assigned, modified, and removed as needed.

Camera Surveillance System Support

• Assist Asset Protection leadership and field staff with maintaining camera surveillance systems across all facilities.
• Support administrative and coordination needs related to surveillance systems, including camera inventories, documentation, and system records.
• Coordinate service requests, maintenance, and repairs with approved vendors, IT, or internal partners as directed.
• Assist with tracking camera locations, functionality status, and related equipment to support planning and operational awareness.
• Support Asset Protection staff with non?technical surveillance system needs, including access coordination and documentation.

Alarm System Support

• Assist with alarm control processes across all Evergreen Goodwill facilities, including coordination of alarm access changes, scheduling, and support activities as directed by Asset Protection leadership.
• Coordinate alarm?related service requests, testing, repairs, and vendor support.
• Maintain documentation related to alarm systems, access permissions, and facility coverage.
• Support Asset Protection staff with administrative and coordination needs related to alarm systems.

Vendor Coordination

• Coordinate with security, alarm, camera, and access?control vendors to support Asset Protection operations.
• Schedule vendor services, maintenance, repairs, and installations as directed by Asset Protection leadership.
• Serve as a point of coordination between vendors and Asset Protection staff to ensure timely support and issue resolution.
• Maintain vendor?related documentation, service records, and contact information.

Asset & Supply Ordering / Management

• Order, track, and manage Asset Protection supplies, equipment, and department assets, including badges, access devices, keys, locks, cameras, and security?related materials.
• Maintain inventory records to ensure availability, accountability, and replacement planning.
• Coordinate purchasing needs, replacements, and special orders with vendors and internal partners.
• Support asset tracking and documentation related to Asset Protection equipment and resources.

Asset Protection Administrative Support

• Assist Asset Protection leadership and staff with correspondence, documentation, filing, scheduling, and department coordination.
• Support logistics and administrative needs for Asset Protection initiatives and projects.
• Meet established timelines for assigned work and support special projects as directed.
• Provide professional internal and external customer service related to Asset Protection functions.
• Perform other duties as assigned in support of department objectives.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role requires reliable transportation to travel between work sites and/or perform job duties as scheduled.

Education and Experience

• Minimum of 2 years of administrative, coordination, or operational support experience, preferably in Asset Protection, Loss Prevention, Security, Facilities, or retail environments.
• High school diploma or GED equivalent.
• Bachelor's degree preferred or equivalent experience.
• Ability to work as part of a team and be a self-starter.

Certificates, Licenses, or Registrations

• Must have valid Washington Driver's license and proof of insurance along with good driving record.

Computer/Technology Skills

• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software as related to the job.

Physical Abilities

• While performing the duties of this job, the employee will be required to stand for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 35 pounds and to operate computer systems.
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Maintain reliable attendance.

Essential Mental/Sensory Abilities

• Problem solving
• Strong interpersonal skills
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Attention to detail
• Time management and multi-tasking

Work Environment

• Office setting with occasional visits at store and warehouse environments, exposure to dust.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee referral bonus
• Employee Assistance Program (EAP)
• Mentorship Program
• Career Advancement Opportunities
• Paid Job Training

EEO Statement

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected