Sales Development Representative

MSc Human Resource Management Graduate | Associate Member CIPD | Associate Talent Acquisition Partner @HID Global- We're Hiring! Job ID: 42667 An Amazing Career Opportunity for a Sales Development Representative (SDR)!! We are seeking a driven Sales Development Representative to join our central inside sales team at HID’s business area Identification Technologies (IDT). The role is based out of Rochester, NY (US) with a primary focus on top-of-funnel activity: prospecting, outreach, qualifying, nurturing and pipeline building. The SDR helps drive the sales engine by ensuring a steady flow of well-qualified opportunities for the sales team. You will be part of a global inside sales team as well as working closely with your US outside sales colleagues. The role is an excellent opportunity for future career growth in Inside Sales / Account Executive positions. IDT is a fast-growing business unit within HID (a division of ASSA ABLOY), offering a broad portfolio of contactless identification and sensing technologies, including RFID, NFC, and BLE. These technologies facilitate identification, data collection, and asset management across various IoT applications. More specifically, IDT provides smart credentials (such as RFID tags and smart cards), readers, and services to enable secure and efficient tracking of activities and assets. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and Identification Technologies (IDT): IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application. As our Sales Development Representative, you’ll support HID’s success by: Prospecting for new potential customers using various channels; email campaigns, social media, research, referrals. Scheduling meetings or demos for Account Executives with qualified leads Owning the lead management process, from initial contact to qualification and nurturing, ensuring a smooth transition to the appropriate teams for closing Researching and qualifying leads to grow the IDT sales pipeline Creating and maintaining a database of prospective clients. Serving as a champion of IDT products and services, providing sales support across all IDT sales channels. Collaborating with marketing and the rest of the Sales team to refine messaging, campaigns, and strategies Maintaining professional and effective communication with customers and internal sales teams via phone and email, documenting all activities in CRM tools. Planning and conducting presentations of IDT solutions to customers via phone, online tools, and email. Occasionally accompanying the sales team on visits to tradeshows. Submitting monthly reports in a timely manner as required by management. Improving sales skills through trainings to enhance sales success rates. Your Experience and Background include: Degree in Sales or equivalent. Minimum 3-5 years’ experience in inside sales, lead management, sales development, sales assistant or similar. Proven experience in Sales or Business Development, Inside Sales, customer support, or a related field. Self-starter with a relentless drive for growth and achievement Customer-oriented with a strong focus on providing high customer value and service. Working knowledge of the technical characteristics of IDT products. Ability to take initiative, stay well-organized, and manage multiple tasks effectively and efficiently. Strong CRM proficiency and effective contact management database skills (Salesforce, HubSpot, or similar). Demonstrated skills in time management, communication, decision-making, presentation, and organization. Ability to work independently with minimal supervision while thriving in a team-oriented environment. Comfortable working with and interacting across various languages and cultures. Ability to perform multiple tasks simultaneously and complete both short-term and long-term projects on time. Continuous learning mindset to stay updated on product enhancements and industry trends. Knowledge and/or experience of the RFID industry is a plus What we can offer you: Competitive salary and rewards package Competitive benefits and annual leave offering, allowing for work-life balance A vibrant, welcoming & inclusive culture Extensive career development opportunities and resources to maximize your potential To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciative and accepted. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case. The base salary in the United States is $55,000 to $60,000. The OTE is up to $70,000 This opportunity may be open to flexible working arrangements. HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes. HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact View email address on click.appcast.io. Seniority level Associate Employment type Full-time Job function Security and Investigations #J-18808-Ljbffr HID