Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish)

Bettcher Industries, Inc.

Job Description

Bettcher Industries is a leading developer and manufacturer of innovative precision cutting and trimming tools for food processing and industrial applications. The company also manufactures equipment for the restaurant, fast food and institutional foodservice. All products developed by Bettcher are designed to contribute to better working health, safety and comfort, while also improving the efficiency and bottom-line profitability of the companies that buy them.

POSITION SUMMARY :

The Inside Sales / Customer Service Representative is responsible for providing support to international distributors, international and domestic customers, and Bettcher global sales managers for order processing, shipping and resolving issues related to sales transactions.

RESPONSIBILITIES :

The duties & responsibilities of the Inside Sales/Customer Service Representative include, but are not limited to the following:

Be the trusted advisor for direct customers and distributors on a global basis
Answer distributor/direct customer calls and provide general service and support regarding any transactions, including but not limited to customer orders, returns, shipments and basic product questions
Receive and enter phone, fax or emailed orders from distributors and direct customers
Call customers when necessary to advise of shipment delays and/or information necessary to process purchase orders
Make changes to or cancel orders/backorders
Initiate orders for replacement parts and/or correcting errors
Update customer and distributor information in Bettcher’s CRM
Solicit sale of new or additional services
Resolve customer issues in a professional manner to continue to make Bettcher a customer’s most valued supplier
Obtain customer feedback information
Ensure on-time delivery of all designated customer/distributor orders
Initiate and coordinate paperwork and required documents for processing international shipments
Support Bettcher global sales managers to facilitate good communication between the customer/distributor regarding any order transactions
Process order returns/credits/warranty claims/RMA’s for direct customers and distributors
Expedite orders with the factory when necessary
Inform customers/distributors of changes in shipping dates and make necessary changes to order regarding changes in product availability
Provide shipping (tracking) information
Provide information on product pricing, product availability and lead times

MINIMUM REQUIREMENTS:

High school diploma or GED
Bi-lingual (English/Spanish)
Customer service/inside sales experience (minimum 3 years in sales or sales support area)
Proficiency in the use of computers including Excel, Word, and the Internet
Proficiency in using data bases for order entry, shipping
Excellent written and verbal communication skills
Positive attitude and self-motivated.
Export compliance and / or international shipping experience

Employment at Bettcher Industries is contingent upon the successfully completing both a pre-employment background check and a drug screening. All candidates hired must be able to provide proper documentation of their eligibility to work in the US (I-9 form). Bettcher Industries is an Equal Opportunity Employer – Minorities / Females / Disabled / Veterans (M/F/D/V).

Apply

Vacancy posted 10 days ago

Similar jobs that could be interesting for youBased on the Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish) in Wakeman, OH vacancy

Customer Service Representative
$12 - $12.5 per hour
...Customer Service Representative We want you to join our team as a Customer... ...be working around the store (inside and out) in many different areas... ...customer service experience Sales associate or cashiering... ...Verify program to check work eligibility: In English In Spanish...
Spanish language skills
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K
Norwalk, OH
5 days ago
Customer Service Representative
$12 - $12.5 per hour
...Time Type Part time Customer Service Representative We want you... ...be working around the store (inside and out) in many different... ...customer service experience Sales associate or cashiering experience... ...program to check work eligibility: In English In Spanish
Spanish language skills
Weekly pay
Temporary work
Part time
Local area
Flexible hours
Shift work
Night shift
Weekend work
Weekday work
Circle K Stores, Inc.
Norwalk, OH
3 days ago
Inside Sales Representative
...Inside Sales Representative Wieland is hiring an Inside Sales Representative. The Inside Sales Representative is a critical member of the Inside Sales/Customer Service team. This role focuses on fostering customer relationships, supporting the commercial strategy,...
Suggested
Work at office
Worldwide
Wieland
Wakeman, OH
2 days ago
Salesperson
$13.5 - $14.61 per hour
...Description Entry level sales position capable of... ...achieve our sales and service objectives. The role has... ...selling experience for DIY customer visits and phone calls... ...and write English (Spanish a plus); communicate effectively... ...is usually working inside; however, they will...
Spanish language skills
Hourly pay
Full time
Part time
Local area
Shift work
Weekend work
Afternoon shift
Advance Auto Parts
Oberlin, OH
4 days ago
Registered Nurse - Surgical Unit
...Location: MetroHealth Main Campus- Glick Bi-weekly Hours: 72.00 Shift: 7a-7p/7p-7a; Rotating weekends, Rotating holidays For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patient-centered care to all communities...
Business intelligence
Relief
Shift work
MetroHealth
Lagrange, OH
5 hours ago
Sales Coordinator Remote
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Remote job
Work from home
Flexible hours
HMG Careers
Kipton, OH
more than 2 months ago
General Manager - Extended Stay Hotel + Full Benefits
$60k - $70k
...targets and managing the overall customer experience. This role... ...rooms to keep all guest rooms in service. Effectively manages and controls... ...competitive surveillance (Sales Drive Bys) OTHER DUTIES... ...Conversational or proficient in Spanish ENVIRONMENTAL JOB REQUIREMENTS...
Spanish language skills
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Birmingham, OH
1 day ago
General Manager-203100
$60k - $70k
...targets and managing the overall customer experience. This role... ...rooms to keep all guest rooms in service. Effectively manages and controls... ...competitive surveillance (Sales Drive Bys) OTHER DUTIES... ...Conversational or proficient in Spanish ENVIRONMENTAL JOB REQUIREMENTS...
Spanish language skills
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Wakeman, OH
1 day ago
CDL A Driver
...Safely unload product while paying attention to product quality and customer requirements Pick up empty carts Complete and submit all... ...the past 3 years Command of the English language. Command of the Spanish language a plus The ability to be flexible, and interface professionally...
Spanish language skills
Flexible hours
Green Circle Growers
Oberlin, OH
3 days ago
Barber
...accomplish this by following the principles of customer service and applying techniques effectively,... ...customers, tips, and commissions. Your bi-weekly earnings will either be paid as... ...., closing out a ticket on the Point of Sale (POS) system and scheduling appointments...
Business intelligence
Hourly pay
Seasonal work
Local area
Flexible hours
Shift work
Night shift
Cost Cutters
Norwalk, OH
15 days ago
Assistant Manager
...Responsibilities Ensures timely, friendly service according to company guidelines, achieving... ...Effectively schedules employees to meet sales demands. Maintains effective safety and... ..., regulations and guidelines. Drives bi-weekly / weekly food and liquor...
Business intelligence
Local area
Immediate start
Shift work
FlynnGroup Applebee's
New London, OH
3 days ago
Front Desk Agent (NORWALK)
$14.25 per hour
...based on job responsibilities. At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also… Check guests in and out of our hotel properties and...
Local area
Cedar Point
Norwalk, OH
6 hours ago
Payroll Benefits Specialist
...administration. JOB DUTIES Assist the Payroll and Benefits Manager with bi‑weekly payroll, including time management, entering data sets,... ...Excellent written and oral communication skills Excellent customer service and interpersonal skillsAbility to exercise strong judgement...
Business intelligence
Temporary work
Work at office
Local area
Home office
Green Circle Growers
Oberlin, OH
18 hours ago
Night Auditor
$14.25 per hour
...position based on job responsibilities. At Cedar Point, work is FUN! Working as a Night Auditor means you will provide exceptional service to all guests staying at one of our world class resorts. Youll also Check guests in and out of our hotel properties and...
Local area
Shift work
Night shift
Afternoon shift
Weekday work
Cedar Point Amusement Park
Birmingham, OH
1 day ago
Client Advisor - No Experience Required
$65k
...Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound... ...focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization....
Full time
Flexible hours
The Kafkis Agencies
Collins, OH
1 day ago
Retail Service Specialist
$11 - $17 per hour
...store team members in providing excellent customer service to retail and professional customers.... ...on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock... ...Certification Fluency in multiple languages (Spanish is highly desired) Total Compensation...
Hourly pay
Minimum wage
Local area
Flexible hours
Night shift
O'Reilly Auto Parts
Norwalk, OH
5 days ago
Customer Service Associate I
...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but... ...Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register +...
Contract work
Part time
Local area
Family Dollar
Wakeman, OH
2 days ago
House Manager / Family Assistant
$25 - $30 per hour
...overnights as needed. Home Systems (Ongoing Maintenance) Wash, fold, and organize towels (weekly) and the bedding and blankets (bi-weekly). Deep cleaning tasks not covered by the biweekly cleaner: refrigerator, couch covers, shower grout, dishwasher, laundry...
Business intelligence
Part time
For contractors
Monday to Friday
Flexible hours
Shift work
Night shift
Afternoon shift
Weekday work
sageHaus LLC Defunct
Oberlin, OH
4 days ago
Retail Sales Associate
...Responsibilities: Provide excellent customer service to customers visiting the... ...products. Meet or exceed sales goals. Participate in... ...business by promoting the brand inside and outside the store/retail... ...for full-time employees bi-annually Spiffs (commission...
Business intelligence
Full time
Flexible hours
Shift work
Wild Bill's Tobacco
Oberlin, OH
11 days ago
CDL-A Truck Driver - Home Weekly - Sign-On Bonus
$90k
...having consistent home time. With weekly or bi-weekly time off, regional opportunities... ...nationwide within our Dedicated Contract Services and Intermodal fleets. Additional... ...to, the following: frequent contact with customer employees, contact with the motoring public...
Business intelligence
Hourly pay
Full time
Contract work
Temporary work
Immediate start
Relocation package
Disability Solutions
Wakeman, OH
1 day ago
Remote Customer Service Rep
...Bring your skills to our team as a Remote Customer Service Rep, where you will follow schedules and complete assigned tasks on time, manage simple records and enter information accurately, and help organize and maintain a tidy workspace. Additional duties include provide...
Remote job
Weekly pay
Flexible hours
TradeJobsWorkforce
Wellington, OH
4 days ago
Repair and Maintenance Tech - 3rd Shift
$28 per hour
...• Competitive compensation including a bi-annual bonus plan • Medical benefits that... ...paid holidays, floating holidays, community service/volunteer days • 401K with company... ...innovator of materials solutions that help our customers succeed, while enabling a sustainable...
Business intelligence
Hourly pay
Temporary work
Work experience placement
Local area
Worldwide
Shift work
Night shift
Avient
Norwalk, OH
1 day ago
Junior Product Manager
...software teams, or agile environments. Exposure to coding, Machine Learning/AI, analytics, or dashboarding tools. Fluency in Italian or Spanish in addition to English. Why you’ll love it here We want to make Prima a happy and empowering place to work. So if you decide to...
Work at office
Work from home
Prima LTD
Milan, OH
4 days ago
Night Auditor (NORWALK)
$14.25 per hour
...based on job responsibilities. At Cedar Point, work is FUN! Working as a Night Auditor means you will provide exception al service to all guests staying at one of our world class resorts . You’ll also… Check guests in and out of our hotel properties and...
Part time
Local area
Night shift
Cedar Point
Norwalk, OH
6 hours ago
Office Assistant
...the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling service appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and...
Work at office
STRITTMATHER & SONS INC
Vermilion, Erie County, OH
2 days ago
Retail Sales Associate - Part Time
...store teams are the frontline of WOW! Customer Service, ensuring that customers find the right... ...experience. They play a vital role in driving sales, maintaining store operations, and... ...and effective communication in both Spanish and English. Automotive Retail: Previous...
Spanish language skills
Part time
Flexible hours
Night shift
Day shift
AutoZone
Wellington, OH
16 hours ago
Production Operator - Multiple Shifts
$20 per hour
...entry-level candidates. As you reach key service milestones and are in good standing, you'... ...or transport chemicals that make up our customer products, ensuring high quality and cost... ...~ Competitive compensation including a bi-annual bonus plan ~ Medical benefits that...
Business intelligence
Hourly pay
Work experience placement
Local area
Worldwide
Monday to Thursday
Shift work
Night shift
Afternoon shift
Avient Corporation
Norwalk, OH
2 days ago
Commercial Parts Pro Store
$17.15 - $19.08 per hour
...Professional level sales position capable of supporting... ...business via customer retention and growth. Position... ...store sales goals and service objectives Provide day... ...and write English (Spanish a plus); communicate effectively... ...is usually working inside; however, they will...
Spanish language skills
Hourly pay
Full time
Local area
Shift work
Weekend work
Afternoon shift
Advance Auto Parts
Vermilion, Erie County, OH
5 days ago
Office Assistant
...the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling service appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and...
Work at office
STRITTMATHER & SONS INC
Vermilion, Erie County, OH
3 days ago
Consultative Pharmacy Technician
$40k - $52.3k
...of our caring community As a Clinical Services Pharmacy Technician, you will intake for... ...administrative/clerical/operational/customer support/computational tasks. Typically work... ...Diploma or GED Bilingual in English / Spanish with the ability to speak, read, and...
Spanish language skills
Full time
Temporary work
Apprenticeship
Work at office
Remote work
Work from home
Home office
Monday to Friday
Shift work
CenterWell
Norwalk, OH
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Inside Sales/Customer Service Rep - Bi-lingual (Eng/Spanish). Be the first to apply!