Software Reliability Engineer

Job Description

Job Description

Who We Are

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world's most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

About the Team
The Robotics Reliability Engineering (RRE) team at Nuro focuses on fleet reliability as our AV capabilities and operating footprint grow. We work across software, hardware, infrastructure, and operations to understand fleet behavior and improve operational readiness. When high-severity events impact missions or fleet-wide performance, RRE coordinates investigations and ensures that lessons learned result in durable platform improvements.

About the Role

As a Software Reliability Engineer at Nuro, you will help design, build, and operate systems that support our autonomous vehicle platform and fleet operations.

You will work across the full development lifecycle, from early design and deployment through operations and continuous improvement. You'll join an on-call rotation to stay close to real-world operations. At its core, the role is building resilient systems through automation, observability, and operational feedback.

This is an opportunity to influence how reliability is engineered into Nuro's platform as it scales up and out across new cities.

About the Work

• Build fleet-scale pipelines that turn noisy onboard signals into actionable, high-confidence investigations.
• Develop automated triage and correlation systems that deduplicate issues, route them to the right owning teams, and attach up-to-date priority signals and diagnostic context.
• Partner with engineering teams and subject matter experts to turn investigation outcomes into better instrumentation, automation, and signal quality over time.
• Build internal tools and workflows that reduce duplicate effort and increase situational awareness as the fleet scales (self-service debugging, standardized metrics, shared templates, securely scoped access).
• Lead reliability investigations to identify contributing factors and ensure learnings turn into durable engineering changes.

About You

• Experience writing and shipping software that runs in production, with an ownership mindset and attention to how it behaves in real-world conditions.
• Ability to build and maintain tools and automation that enable other engineers: internal tools, instrumentation, and visualizations. (Python, Go, Bash, C++)
• Strong debugging fundamentals across the stack, including using system signals and live troubleshooting to form hypotheses and identify contributing factors.
• Strong interest in reliability engineering as a growth path: you're motivated by making complex systems understandable, resilient, and easier to run as they scale.

Bonus Points

• Background in distributed systems or real-world deployed systems (vehicles, robotics, IoT, or similar).
• Familiarity with production telemetry and observability.
• Experience applying reliability metrics and operational feedback loops to drive improvements.
• Exposure to cross-team reliability work in mission-critical environments.

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $145,830 and $219,000 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

Nuro celebrates differences and we are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics. #LI-CD1