Business Analyst

Kforce has a client in Tempe, AZ that is seeking a Business Analyst. Duties:

• Lead the program administration and evolution of an enterprise software application suite for a state Department of Motor Vehicles (DMV)
• Provide cross-domain and cross-disciplinary expertise across programs and technology solutions
• Collaborate with both business and technical teams to align activities with the agency's strategic goals
• Serve as a key contributor in a dynamic team environment to deliver high-quality solutions
• Oversee long-term planning, program delivery, team coordination, and quality assurance
• Manage an enterprise-level IT program for the Agency, aligned with customer satisfaction, safety, quality, and performance targets
• Lead a team with diverse roles and responsibilities across technical and functional areas
• Establish and manage long-term program goals, timelines, and milestones
• Provide current and future-state analysis to internal and external stakeholders
• Communicate status, risks, and recommendations to senior business and technical leadership

• Learning their assigned functional area
• Attending meetings and taking detailed notes
• Scribing discussions and documenting decisions
• Tracking action items
• Preparing for gap analysis sessions
• Supporting and reporting findings to the Lead BA
• Since they will be new to the domain, they will not be expected to lead discussions initially

• Writing user stories
• Participating more actively in requirements gathering and analysis
• Needs a strong understanding of business analysis fundamentals and best practices.
• Should not require coaching on core BA concepts such as:
• What a user story is
• Standard BA processes and deliverables
• 5+ years of experience in strategic program or project management
• Demonstrated experience in Managing complex IT programs and leading multifunctional teams
• Demonstrated experience in Agile software development methodologies
• Demonstrated experience in Risk analysis and stakeholder management
• Demonstrated experience in Driving project/program success through cross-functional collaboration
• Demonstrated experience in Implementing and managing organizational changes and interventions
• Software deployment project experience
• Experience integrating Microsoft Project with SharePoint and Azure DevOps Server (formerly TFS)
• Strong understanding of project management theory (e.g., critical path, risk management, triple constraints, lifecycle)
• Proficient in Microsoft Project, including advanced features and functionality
• Exceptional verbal and written communication skills
• Comfortable presenting complex analysis to diverse stakeholders
• Skilled in collecting, synthesizing, and analyzing project and program data
• Able to author clear and concise status reports for executive audiences
• Capable of drawing actionable conclusions and making informed recommendations

• Prior experience managing enterprise software upgrades or replacements in regulated environments
• Familiarity with government or public sector project environments - specifically in motor vehicle departments