Logistics Transportation Coordinator

Join Swift Transportation as a Logistics Transportation Coordinator! Pay Range: $19.00- $21.00 Hourly Schedule: Monday - Friday 6:00 AM - 3:00 PM Location: 2200 S 75th Ave Phoenix, AZ 85043 What we offer: Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. Employee Stock Purchase plan Paid training Wellness programs Flexible Spending Account Tuition Assistance Programs (subject to change) Military Leave Discounts with vendors Volunteer Opportunities to Support our Local Communities We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, Development & Growth Opportunities Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters. Job Responsibilities: What you will do Route, dispatch, track and trace shipments for KNX Logistics. Provide outstanding customer service as first point of contact for customers. Utilize network balance capacity tools and knowledge of customer wide networks and transportation modes (OTR, LTL, Rail, Drayage, Ocean Containers, Parcel and Warehousing) to align available capacity with customer needs. Tailor load scheduling to ensure all customer requirements are met. Pro-actively communicate daily capacity needs/opportunities to appropriate leadership. Schedule and/or reschedule delivery appointments for all loads. Accept or decline loads based on direction from designated Logistics personnel and enter loads from customer tenders into system (TMS or Select). Provide backup support for load planning as needed. Work with designated department personnel to successfully dispatch loads. Identify pick up and delivery opportunities which assist in meeting customer needs and transport freight in a safe and timely manner. Monitor and report daily pick-ups and deliveries; anticipate, provide and facilitate problem resolution on all shipment issues in order to meet or exceed satisfaction of carriers, shippers and customer teams. Conduct follow up and update designated personnel and leadership on problem loads and actions that have been taken. Communicate with carriers, shippers and customer teams to ensure trucks are properly loaded and unloaded; provide detailed directions/instructions to carriers as needed. Update receivers and customers on load status as appropriate. Investigate product overage, shortage and damage; complete appropriate documentation. Proactively work to assist others in achieving the organization's objectives. Qualifications: What you need to bring 2+ years experience and/or training within logistics, transportation and/or customer service required. Must possess basic understanding/knowledge of the transportation industry. Must be able to read and interpret documents such as safety rules, operating/maintenance instructions and procedure manuals. Must be able to write routine reports and correspondence. Must have basic knowledge/familiarity with MS Office. Associates degree or equivalent combination of education and/or experience required. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. #J-18808-Ljbffr