Security Officer

Location: American Fork, UT 84003
Employment Type: Full-Time
Shift: Day Shift
Pay Rate: $18.50 per hour
Schedule: Monday - Friday | 8:00 AM - 4:00 PM

Position Overview
Citadel Security USA is hiring a reliable Full-Time Unarmed Security Officer to provide front-desk security coverage in American Fork. This position is centered on monitoring CCTV systems, screening employees and guests, and maintaining careful control of access to the facility.

The officer assigned to this post will spend a significant portion of the shift at a designated desk, so strong attention to detail and the ability to stay focused on monitoring equipment are essential. The ideal candidate is dependable, professional, and comfortable following detailed procedures without needing constant supervision.

Job Duties and Position-Specific Information

• Monitor CCTV cameras throughout the assigned shift and remain attentive to activity shown on the screens.
• Operate and monitor the designated metal detector as employees and guests enter and leave the facility.
• Pay close attention to metal detector readings and respond according to established procedures when an alert or concern occurs.
• Observe individuals entering and exiting the facility and maintain awareness of unusual or unauthorized activity.
• Follow established screening and access-control procedures consistently for all applicable personnel and visitors.
• Maintain a professional and courteous presence while interacting with employees, guests, and other individuals.
• Follow the post orders provided by the client and Citadel Security USA without unnecessary deviation.
• Report unusual activity, security concerns, equipment issues, or other noteworthy incidents through the appropriate channels.
• Complete required logs, reports, and other documentation accurately and in a timely manner.
• Maintain a clean, attentive, and professional appearance while assigned to the desk.
• Remain at the assigned post and stay engaged with security responsibilities throughout the scheduled shift.
• Protect confidential or security-sensitive information encountered while performing assigned duties.

Position Requirements

• Active Utah Guard Card required.
• Reliable transportation to and from work.
• Ability to monitor CCTV screens for extended periods while maintaining consistent attention.
• Ability to accurately observe and respond to metal detector readings.
• Strong attention to detail and situational awareness.
• Ability to follow written post orders and established security procedures.
• Professional communication and customer service skills.
• Dependable attendance and punctuality.
• Ability to work independently and remain focused throughout the entire shift.
• Ability to maintain professionalism when interacting with employees, guests, and visitors.

Important Post Expectations

This position requires a high level of attention while monitoring cameras and screening activity. Personal distractions can interfere with security responsibilities and are not permitted while on duty.

• Personal social media use is not permitted during the shift.
• Personal cell phone use is not permitted during the shift.
• Reading books or other personal materials is not permitted during the shift.
• Officers are expected to remain focused on assigned security duties and monitoring responsibilities.
• All client and company post orders must be followed as directed.

Skills That Will Help You Succeed

• Strong observation skills
• Attention to detail
• Dependability and punctuality
• Professional communication
• Situational awareness
• Ability to stay focused for extended periods
• Good judgment
• Customer service
• Accurate documentation
• Ability to follow established procedures

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, business needs, and other lawful considerations. We are committed to maintaining a professional workplace where qualified applicants are considered fairly.