Technology Product Manager (AI Product)

Wolters Kluwer ELM Solutions is a business unit under the Legal & regulatory division of Wolters Kluwer, specializing in Enterprise Legal Management (ELM) software and services for legal department and law firm management. Their offerings include legal spend management, matter management tools, contract management solutions, and advanced data analytics and reporting capabilities. We are looking for someone highly motivated to drive AI-powered product innovation and ensure real-world impact of intelligent solutions. This individual contributor role sits at the intersection of AI, product, domain, and customer engagement, with a strong focus on operationalizing AI/GenAI solutions, validating output, and supporting go-to-market efforts. Essential Duties & Responsibilities Product Intelligence & AI Enablement – Translate product and business needs into AI-driven insights and intelligent workflows; act as a bridge between product, domain experts, AI Center of Excellence, Engineering, and customer-facing teams; support adoption and continuous improvement of AI-powered capabilities. AI Prototyping & Experimentation – Collaborate with Product Management, UX/CX, and Engineering teams to prototype and validate GenAI/ML solutions; participate in experimentation cycles (LLMs, RAG, NLP, predictive models); provide structured feedback to refine models. LegalVIEW® BillAnalyzer (LBA) – Core Responsibility – Lead validation, review, and tuning of LBA AI outputs; identify gaps, edge cases, and inconsistencies in invoice analysis; collaborate with Domain Experts and AI Operations to improve accuracy, reasoning, and compliance alignment; drive continuous feedback loops; review AI addendum sections within LBA; provide hands‑on support for customers with data residency and compliance requirements. Customer & Go-to-Market Support – Partner with Sales, Product Managers, and SMEs to respond to customer queries and solution deep‑dives; support and participate in pre-sales demos; translate AI functionality into clear customer-facing narratives; support compliance, transparency, and responsible AI usage in documentation; collaborate with Sales and legal teams to ensure AI features are correctly represented. Model Evaluation & Continuous Improvement – Evaluate AI outputs for accuracy, relevance, and business impact; define and track success metrics and performance indicators; drive improvements in agentic workflows and decision quality. Cross-functional Collaboration – Partner with product, engineering, domain experts, sales, and operations teams; communicate insights and recommendations clearly to stakeholders; support training, documentation, and adoption of AI-driven solutions. Other Duties – Proactively pursue professional development activities; manage time and company resources appropriately; perform other duties as requested by supervisor. Qualifications Bachelor’s degree in engineering, computer science, data/analytics, product management, or related field; Master’s degree preferred. 2+ years of experience in AI/ML product, analytics, or product-facing roles. Experience in legal billing, invoice review, or compliance domains is a strong plus. Exposure to enterprise AI/GenAI solutions preferred. Strong understanding of AI/GenAI concepts (LLMs, RAG, NLP, ML) in applied settings. Experience working with AI/ML-driven products or analytics workflows. Ability to evaluate outputs and identify patterns, risks, and improvement areas. Strong communication skills, especially in customer-facing and cross-functional settings. Familiarity with Python, SQL, or data tools (working knowledge preferred). High attention to detail with strong problem-solving ability. Ability to operate in a fast-paced, collaborative, and evolving environment. Interview Practices To maintain a fair and genuine hiring process, all candidates are requested to participate in interviews without the assistance of AI tools or external prompts. Virtual backgrounds are not allowed, and in-person interviews may be required. Use of AI-generated responses or third-party support during interviews constitutes grounds for disqualification. Compensation Base salary range: $82,700.00 – $141,650.00 USD. This role is eligible for bonus. Compensation is influenced by factors such as skills, experience, and location. Benefits Medical, Dental & Vision Plans 401(k) plan

FSA/HSA

Commuter Benefits Tuition Assistance Plan Vacation and Sick Time Paid Parental Leave Equal Opportunity Employer Wolters Kluwer is committed to providing equal employment opportunities. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law. We do not tolerate discrimination on any of these bases. #J-18808-Ljbffr Wolters Kluwer N.V.