Transportation Coordinator - Start Date 9/21/2026

Transportation Coordinator Join the founding team at Canyon Ranch Austin, opening October 2026. The Transportation Coordinator will coordinate all guest transportation to, from, and throughout the property, ensuring a seamless and welcoming guest experience. Start date: Fall 2026. Responsibilities Coordinate guest transportation to and from the airport, local hotels, and other designated locations. Communicate with guests regarding travel itineraries, flight changes, arrival updates, and transportation arrangements. Partner with Guest Services and Front Office teams to ensure accurate and timely guest transportation planning. Maintain regular communication with drivers regarding schedule changes, guest requests, and operational updates. Provide backup on‑property transportation support when needed. Create, maintain, and update daily transportation manifests and schedules. Track guest arrivals, departures, transportation requests, and driver assignments. Communicate schedule updates promptly to operational departments and transportation teams. Coordinate transportation resources to ensure timely and efficient service delivery. Monitor transportation activities and adjust plans as needed to accommodate changing guest needs. Welcome arriving guests at airports, hotels, and designated pickup locations with professionalism and hospitality. Provide transportation for guests as assigned by leadership. Assist with valet parking services and vehicle handling when required. Deliver exceptional guest service by anticipating needs and creating positive first and last impressions. Address guest questions and concerns while ensuring accurate and timely information is provided. Maintain daily logs for luggage handling, guest deliveries, room changes, transportation requests, and special services. Assist with PBX coverage and incoming calls, including dispatching Housekeeping and Engineering for guest requests. Coordinate with outsourced transportation providers to ensure service expectations and scheduling requirements are met. Monitor radio communications and transportation activity to support efficient operations. Respond promptly to urgent transportation requests and communicate critical updates to leadership teams. Required Qualifications Flexibility to work weekends and holidays. High school diploma or equivalent. Minimum of 1–2 years of experience in hospitality, guest services, transportation coordination, front office operations, or a related field. Must be at least 21 years of age. Valid driver's license with a clean driving record. Demonstrated commitment to providing exceptional guest service. Strong organizational, time management, and multitasking abilities. Excellent verbal and written communication skills. Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Ability to prioritize multiple tasks in a fast‑paced environment while maintaining attention to detail. Ability to lift up to 40 pounds and perform the physical requirements of the position. Ability to work flexible schedules, including evenings, weekends, and holidays. Preferred Qualifications Previous experience in luxury hospitality, resort operations, guest services, transportation coordination, or front office operations. Experience with hotel property management systems, preferably Opera. Experience coordinating schedules, manifests, or transportation logistics. Bilingual language skills. Experience working with third‑party transportation providers or shuttle operations. What You'll Gain A passion for creating exceptional guest experiences. Strong organizational skills and attention to detail. The ability to remain calm, professional, and solution‑oriented in a dynamic environment. Excellent communication and relationship‑building skills. A proactive approach to problem‑solving and service recovery. A collaborative mindset and commitment to supporting operational excellence across departments. Compensation The pay rate for this position starts at $23.56/hour. The wage may take into account factors for compensation decisions including but not limited to skill sets; experience and training; licensure or certifications; and other business and organizational needs. #J-18808-Ljbffr Canyon Ranch