Travel Analyst

Travel Analyst 2

Location: Peachtree Corners, GA (Hybrid) Duration: 1 month (High possibilities for further extension) Minimum 3 Days onsite per week

Key Responsibilities

• Review travel requests and approvals for compliance with company travel policies. • Evaluate and process travel exceptions, ensuring consistent policy application and appropriate documentation. • Support and manage travel approval workflows within Concur. • Serve as a primary point of contact for traveler inquiries related to travel bookings, approvals, and policy requirements. • Assist travelers in identifying compliant and cost-effective travel options. • Monitor travel requests to ensure timely review, approval, and resolution. • Communicate travel policy requirements clearly and professionally to employees and managers. • Escalate unusual or high-risk travel situations as appropriate. • Partner with the travel management company and internal stakeholders to resolve travel-related issues. • Maintain accurate travel records and supporting documentation. • Identify opportunities to improve operational efficiency within travel processes and workflows.

Required Qualifications

• 3 years of corporate travel coordination, travel operations, travel management company (TClient), or travel agency experience. • Experience supporting domestic and international business travel. • Experience applying and enforcing corporate travel policies. • Hands-on experience with Concur Travel and travel approval workflows. • Strong understanding of airline routing, fare structures, hotel markets, and travel booking practices. • Excellent customer service, communication, and problem-solving skills. • Strong attention to detail and ability to manage multiple priorities simultaneously. • Ability to work independently and exercise sound judgment when evaluating travel requests and exceptions.

Preferred Qualifications

• 5 years of corporate travel operations experience. • Experience supporting a global travel program. • Experience managing travel exceptions and policy compliance. • Experience working for a travel management company, corporate travel department, or travel agency. • Familiarity with travel and expense programs and travel card processes. • Knowledge of international travel requirements and traveler support practices.