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Remote Luxury Customer Support Specialist

Amazon Locker

Amazon in Boston seeks a Customer Support Specialist to be the primary contact for Shopbop customers, handling real-time calls, emails, live chat and social inquiries to resolve issues and furnish product information with high customer satisfaction.

Two+ years in a customer-focused environment are preferred. Strong verbal and written communication, empathy, and the ability to work a fixed schedule including nights, weekends, and holidays are required. A reliable home office setup is expected.

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Vacancy posted -11
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