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Head of Product

$50 per hour

SupportFinity

Read This Before Applying This is a high-bar product leadership role. We are not looking for a traditional product manager who maintains roadmaps or runs process. We are looking for a product leader who turns customer insight and product data into decisions that move business metrics. Your job is to ensure every sprint moves a metric that matters. Experience Check If your experience is primarily: Shipping features without tying them to outcomes Managing process rather than product decisions Relying on large teams for research or analytics Prioritizing opinions over customer behavior then this role likely isn’t the right fit. Strong Candidates Strong candidates for this role typically have: Led product at an early-stage SaaS company Improved activation, retention, or monetization through product changes Run direct customer discovery consistently Used product analytics tools like Mixpanel or Amplitude Used AI tools to accelerate experimentation What You’ll Do As Head of Product, you own what gets built and why. You translate customer insight, product data, and company strategy into a roadmap that drives measurable growth. Core Responsibilities Run weekly customer conversations Analyze product usage and funnel data Prioritize roadmap decisions based on outcomes Improve activation, retention, and conversion metrics Work closely with engineering to ship meaningful improvements Ensure every major product decision ties to customer insight or data Help shape the product strategy for ClickFlow and Revenue Agents You will not manage engineers day-to-day. The engineering lead handles execution. Your role is to decide what the team builds and validate whether it worked. Success Metrics (First 6–12 Months) Customer feedback loop operational ongoing conversations with active, churned, and drop-off users Signup completion improved page view → signup completion reaches 20%+ Activation improved 40%+ of new users reach the core value moment Trial-to-paid conversion improved sustained conversion of 15%+ Churn reduced monthly churn under 8% Data-driven roadmap major product decisions tied to customer insight or product analytics Revenue Agents product launched and piloted with early customers. Competencies Customer-obsessed You enjoy talking to users and extracting insight. Data-literate You can independently analyze product funnels and user behavior. Technically credible You can review PRs and discuss architecture tradeoffs with engineers. AI-native You actively use AI tools in your workflow. Scrappy and fast You thrive in early-stage environments with limited structure. Evidence-driven You update your opinions when the data proves otherwise. Strong written communicator You can clearly communicate insights and product decisions. Anti-Patterns This role is not for: The Feature Factory PM Ships features without tying them to outcomes. The Process Architect Over-focuses on product process rather than product results. The Big Company PM Needs large teams or resources to execute. The Non-Technical Ideas Person Cannot interpret product data or collaborate technically with engineers. Application Requirement All candidates must complete the Engineer 004 Challenge before interview consideration. About Single Grain Single Grain is a digital growth company operating at the intersection of services, software, and AI. Our portfolio includes Enterprise growth services including SEO, Paid media, Creative, CRO, AI-driven growth strategy, ClickFlow (an AI-powered content optimization platform that unlocks growth from existing content), Karrot (an AI-powered performance marketing system that generates ads, landing pages, and campaign assets instantly). We are evolving into a tech-enabled services company, where software, automation, and services combine to create leverage. Our CEO, Eric Siu, hosts the Leveling Up podcast and co-hosts Marketing School, reaching millions of marketers every month. Benefits Medical, dental and vision insurance after your first month of employment 401k with 100% match up to 4% of your salary $50K life insurance policy paid 100% by the company 12 weeks of paid family leave after one year of employment Flexible unlimited PTO $100 utilities stipend ($50 per paycheck) $60 UberEats credit monthly MacBook, keyboard and mouse $500 work-from-home office reimbursement Compensation: $170,000 – $200,000 DOE #J-18808-Ljbffr

Vacancy posted 2 days ago
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