Technical Support Engineer
Montecarlo
Monte Carlo is seeking a Technical Support Engineer in New York to manage end-to-end customer experiences. You'll be diagnosing technical issues across data pipelines while contributing to AI-powered support tooling. This role emphasizes real influence on support operations. Ideal candidates have 2+ years in a technical support role, SQL and AWS knowledge, and experience with data stacks. Join our inclusive culture and impact product priorities directly. #J-18808-Ljbffr
- ...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$60k - $80k
...Help Desk Technician you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment.... ...and Networking experience is an asset IT System Administrator technical degree/background is an asset Experience with tools such as JIRA...SuggestedFull timeWork at office$60k - $80k
...Help Desk Technician you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment.... ...and Networking experience is an asset IT System Administrator technical degree/background is an asset Experience with tools such...SuggestedFull timeWork at office- ...Stock Exchange, and we haven’t stopped growing since! Why is this role important at Similarweb? We’re looking for a Tier 2 Technical Support Engineer to join our global Product Support team. You’ll serve as a technical expert, handling escalated product and data issues,...SuggestedWork at officeRemote workWorldwide
- ...incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned... ...from world-class technology companies. The Team The Technical Support Team is usually the first line of communication...SuggestedRemote work
- ...team and maintaining a collaborative and supportive work environment. Our commitment to... ...providing telephone, web, and email based technical support for RAD Data Communication, Inc... ...with 3rd Tier Technical Support, Engineering, Product Management, and other departments...
$137k - $205.6k
...HashiCorp, and Snowflake, as investors who have experienced the pain we’re solving firsthand. About the Role As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization,...Work experience placement$70k - $93k
...deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our... ...effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer...Remote workHome officeVisa sponsorshipWork visaFlexible hoursWeekend work- ...profession around the globe. Luminance is looking to hire into its Support function: this team act as the first response to prospective... ...that is responding directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive understanding...
- ...) - provide clear status updates and honest ETAs in non-technical language Build support infrastructure: define triage workflows, write runbooks... ...recurring issue patterns and translate them into product or engineering priorities Train additional support engineers as the...
$71k - $97.9k
...Technical Support Engineer Symbotic is seeking a hands‑on Technical Support Engineer to ensure the successful operation of Symbotic systems at client sites. The role supports system stand‑up, stabilization, and ongoing operations, serving as a key technical partner to...Remote workShift workNight shiftWeekend workWeekday work$50k - $68k
...We are currently seeking a Technical Support Engineer I to join our Technical Support team and play a pivotal role in the next phase of our company's growth! This role serves as the primary point of contact for customer technical support, helping to resolve issues efficiently...Full timeRemote workWeekend work$79.5k - $106k
...treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-... ...Disruptors, and follow us at @Medidata. About the Team : The Technical Support Engineer is a technical expert who acts as the primary contact...Temporary workWork experience placementWork at officeRemote workFlexible hours- ...and critical infrastructure. As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy...Flexible hours
- ...positioned to become a foundational platform in the next wave of AI innovation. About the Role fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and service to our Customer base and Internal teams. You will play a critical role in...
$80k - $120k
...conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? We are looking for a Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part of a...Full timeWork at office- ...the diagnosis and resolution of complex technical issues. Develop a deep technical understanding... ...technical issues and work with the engineering team to resolve them. Develop tools,... ...Build out the foundations for Technical Support Engineering best practice, with a view to...
$150k - $180k
...companies, bringing together early‑stage engineers, product builders, and business athletes... ..., and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity... ...way at all. The Role As a Technical Support Engineer, you will serve as the technical...Work at officeRemote workWork from homeHome office- ...Job Responsibilities Thorough understanding of technical troubleshooting approaches, tools and techniques, and ability to anticipate, recognize... ...software, ISP, application or operational) problems. 2nd tier support for clients and associates; escalation contact for internal...Work at officeMonday to FridayFlexible hours
- ...About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring...
$95k - $115k
...what you can bring to the table! About Engineering at Botify: At Botify, our Engineering team... ...and equip every user with advanced technical skills, enabling them to navigate technical... ...Your qualifications: 2+ year of Technical Support experience within a SaaS environment You...Summer workWork at officeRemote workFlexible hours- ...Technical Support Engineer We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their...Work experience placementLocal area
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award...Full timeWork experience placementWork at officeFlexible hours$65k - $75k
...knowledge of our products to provide effective support to customer queries. Interacts directly... ...Supporting Customer Facing teams with technical aspects of deployments Participate in on... .... Additionally, the Technical Support Engineer takes ownership of their performance...Local areaShift workWeekend work- ...Crane Venture Partners is looking for a Technical Support Engineer in New York to be the technical anchor for our support operations. You will address complex connectivity challenges and ensure smooth operations, bridging technology with user needs. This role requires...
$120k - $190k
...trust, as we bring Work AI to every employee, in every company. About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture‑backed startup. We are building a modern knowledge assistant personalized to every...Work experience placementWork at officeHome officeFlexible hoursShift work- ...Verkada is seeking a Technical Support Engineer in New York to enhance customer support for our cloud-managed security products. This role focuses on full-stack troubleshooting, from network to hardware issues, while working within a collaborative team. The ideal candidate...Flexible hours
$69.4k - $158k
...Technical Support Engineer The Opportunity: As the client’s personnel, you’ll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units. The client’s engineering team is responsible...Full timePart timeLocal areaFlexible hours- ...Verkada is seeking a Technical Support Engineer in New York City to support enterprise customers with our cloud-managed building security products. Responsibilities include troubleshooting, customer education, and collaborating with engineering to improve products. Candidates...Flexible hours
- ...Department: Engineering / Product Support / reporting to David Jacobus, Engineering Manager What This Role Is This is a more technically hands‑on role that owns escalated issues beyond what frontline support can handle. The engineer works directly with end users, Customer...Permanent employment
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