Administrative Assistant

Administrative Assistant

CYB Human Resources is seeking a highly organized and proactive Administrative Assistant to provide executive and operational support to our Chief Executive Officer. This role is ideal for someone who enjoys anticipating needs, creating order, and ensuring the day-to-day operations of a growing business run smoothly. You'll play a critical role in supporting executive priorities by managing calendars, coordinating communications, organizing documentation, tracking projects, and improving internal workflows. You'll also collaborate closely with our Sales Coordinator / Sales Enablement Specialist to ensure both client-facing and internal operations remain efficient and organized.

If you're someone who enjoys solving problems, managing multiple priorities, and making a meaningful impact behind the scenes, we'd love to meet you.

Why You'll Love Working at CYB Human Resources

At CYB Human Resources, we partner with businesses to build stronger workplaces through strategic HR consulting, recruiting, compliance, and leadership support. As a member of our team, you'll have the opportunity to:

• Work directly alongside the CEO of a growing HR consulting firm.
• Play a key role in supporting executive decision-making and daily operations.
• Help build and improve systems and processes that support company growth.
• Gain exposure to business operations, project coordination, and executive leadership.
• Develop professionally within a collaborative, supportive, and innovative team.
• Contribute to a company that values integrity, professionalism, and exceptional client service.

Position Summary

The Administrative Assistant provides executive and operational support to the Chief Executive Officer while helping maintain the internal systems and processes that keep the organization operating efficiently. This position is responsible for executive calendar management, inbox organization, meeting coordination, documentation, project tracking, digital organization, workflow coordination, and general administrative support. The ideal candidate is exceptionally organized, detail-oriented, proactive, and capable of managing multiple priorities while maintaining confidentiality and professionalism. This role works closely with the Sales Coordinator / Sales Enablement Specialist to ensure seamless coordination across executive priorities, sales support, and daily business operations.

Essential Functions & Primary Responsibilities

• Executive Support
• Manage the CEO's calendar, scheduling, and meeting coordination.
• Manage executive inboxes, including organizing communications, routing messages, and responding on behalf of leadership when appropriate.
• Coordinate internal and external meetings.
• Track executive priorities, projects, and deadlines.
• Prepare daily executive briefings highlighting completed work, upcoming priorities, and outstanding action items.
• Assist with travel arrangements, meeting preparation, and executive correspondence as needed.
• Provide general administrative support to executive leadership.
• Operations Support
• Organize and maintain digital filing systems and shared resources.
• Maintain operational documentation, templates, and internal reference materials.
• Coordinate recurring operational tasks and deadlines.
• Assist with documenting and improving internal workflows and business processes.
• Support operational projects and company initiatives.
• Maintain centralized calendars and operational tracking systems.
• Administrative Systems Support
• Microsoft 365, Outlook, Teams, RingCentral, and other business applications.
• Assist with operational reporting and tracking.
• Coordinate internal communications and administrative requests.
• Maintain organized digital workspaces and document libraries.
• Support the implementation of new systems and operational improvements.

What We're Looking For

We're seeking someone who is:

• Highly organized
• Detail-oriented
• Proactive and resourceful
• Professional and discreet
• Adaptable in a fast-paced environment
• Customer-service minded
• An excellent communicator
• Passionate about helping others succeed

Required Qualifications

• Required Minimum of three (3) years of Executive Assistant, Administrative Assistant, Operations Assistant, or similar experience.
• Exceptional organizational and multitasking skills.
• Strong attention to detail and follow-through.
• Excellent written and verbal communication skills.
• High level of professionalism and confidentiality.
• Proficiency with Microsoft 365, Outlook, Teams, Excel, and other office applications.
• Experience maintaining documentation and administrative systems.
• Comfortable utilizing AI tools such as ChatGPT and Gamma.
• Ability to learn new technology platforms quickly.
• Ability to prioritize competing demands while maintaining accuracy and professionalism.

Preferred Experience

• Supporting executive leadership.
• Working in a professional services or consulting environment.
• Experience with project coordination or operations support.
• Familiarity with CRM systems and business process documentation.

Performance Standards

Success in this role includes:

• Executive calendars and communications are managed efficiently and proactively.
• Meetings, deadlines, and priorities are coordinated accurately.
• Operational documentation remains current, organized, and accessible.
• Internal systems and digital workspaces are maintained effectively.
• Administrative support is responsive, reliable, and detail-oriented.
• Operational processes are continuously improved to support company growth.

Equal Employment Opportunity

CYB Human Resources is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees are valued for their skills, experience, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic protected under applicable law.