Marketing & Community Coordinator

Description Position Overview Good Clean Dog is a fast-growing startup on a mission to disrupt the dog-grooming industry by creating a better experience for dogs, the people who love them, and the professionals who care for them. We’re looking for a Marketing & Community Coordinator to turn our marketing plans into thoughtful, organized execution. This person will help plan and execute campaigns and new-shop launches, build relationships throughout the St. Louis community, support our online community, and bring customer acquisition and retention programs to life in HubSpot. This is a hands‑on role for someone who enjoys making connections, coordinating details, and moving projects forward. The right person will be equally comfortable representing Good Clean Dog at a local event, finding new ways to connect Good Clean Dog to the STL community, unpacking a marketing analytics report, and building an email campaign in HubSpot. What You’ll Do Assist in planning and executing integrated marketing campaigns, new-shop launches, in-shop promotions, and other growth initiatives. Research, establish, and maintain relationships with local businesses, influencers, community organizations, and other brand partners. Identify, coordinate, and represent Good Clean Dog at community events, sponsorships, pop-ups, and grassroots marketing opportunities. Coordinate influencer partnerships, including outreach, appointments, content visits, deliverables, and follow-up. Partner with our content team to manage social media comments, direct messages, and online reviews, escalating customer concerns when appropriate. Build and schedule approved email and SMS campaigns in HubSpot to support acquisition, onboarding, rebooking, retention, and reactivation. Support Good Clean Dog’s digital presence and acquisition efforts by maintaining local listings, coordinating website and SEO content updates, and assisting with paid-media campaigns, assets, reporting, and conversion tracking. Collaborate with shop teams, operations leaders, vendors, and agency partners to keep initiatives organized and on schedule. Track results across campaigns, events, partnerships, influencers, community engagement, and CRM communications to help determine what is working. What Success Looks Like Marketing campaigns and new-shop launches are strategically planned, accurately executed, and delivered on schedule. Good Clean Dog develops meaningful community, business, and influencer relationships that increase local awareness and generate new pet-parent opportunities. Community events and partnerships are well executed and evaluated based on their impact. Our online community receives timely, helpful, and consistently on-brand engagement, with customer concerns appropriately escalated. Marketing projects, partners, assets, and timelines stay organized, allowing internal teams and external partners to work together effectively. Results are consistently tracked and translated into clear recommendations about what Good Clean Dog should continue, improve, or test next. Requirements What We’re Looking For 2–4 years of experience in marketing, community engagement, partnerships, events, communications, or a related role. A proactive, highly organized person who takes ownership and follows through. Strong written and verbal communication skills with a natural ability to build relationships. Sound judgment and the ability to communicate in a warm, professional, and consistent brand voice. Comfort managing multiple projects, partners, and deadlines. Experience with CRM, email marketing, or marketing automation platforms; HubSpot experience is preferred. Familiarity with social media, online review management, and community engagement. Familiarity with local SEO, Google Business Profile, paid digital media, and basic marketing analytics is preferred. Comfort reviewing performance data and using it to improve future execution. Willingness to attend occasional community events outside traditional business hours. Genuine enthusiasm for Good Clean Dog’s mission, a passion for dogs (or at least like them A LOT), and the opportunity to help build a growing brand. Additional Information Candidates who are invited to participate in the final round will be required to undergo a short assessment to determine cultural and professional fit. The selected candidate will be required to sign an employment agreement, including an NDA and non-compete / non-solicitation clause. Compensation & Work Structure Employment type: Full-time Salary: $52,000–$65,000 annually, based on experience. Initially structured as base plus merit-based annual bonus (KPIs to be defined within the first 120 days of employment start date). Benefits: Health insurance and flexible PTO Reports to: This position reports to Good Clean Dog’s Director of Marketing Work structure: Hybrid remote and in-office in St. Louis, with regular in-person work at Good Clean Dog’s headquarters in Brentwood, Missouri #J-18808-Ljbffr