AR and Billing Specialist POST NUMBER: 213860
Position Summary
We are seeking a detail-oriented and motivated Billing & Accounts Receivable Specialist to join our finance team. This role is responsible for accurately processing invoices, monitoring customer accounts, posting payments, resolving billing discrepancies, managing collections efforts, and maintaining strong customer relationships. The ideal candidate will possess excellent analytical skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Generate, review, and distribute customer invoices in a timely and accurate manner.
- Submit invoices via email, customer portals, EDI systems, or other required billing platforms.
- Monitor accounts receivable balances and track outstanding payments.
- Post customer payments and apply cash receipts to the appropriate accounts.
- Investigate and resolve billing discrepancies, payment issues, and customer inquiries.
- Conduct collection activities on overdue accounts while maintaining positive customer relationships.
- Reconcile customer accounts and prepare aging reports.
- Maintain accurate records of invoices, payments, credits, and adjustments.
- Collaborate with sales, customer service, and operations teams to resolve account issues.
- Assist with month-end closing activities, account reconciliations, and reporting.
- Identify opportunities to improve billing and collection processes.
- Ensure compliance with company policies, accounting standards, and internal controls.
Qualifications
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- 2 years of experience in billing, accounts receivable, collections, or general accounting.
- Strong knowledge of invoicing, payment processing, and AR aging.
- Experience with ERP or accounting software systems.
- Advanced proficiency in Microsoft Excel, including formulas, spreadsheets, and reporting.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Problem-solving mindset with strong analytical abilities.
Preferred Qualifications
- Experience working with customer billing portals such as Ariba, Coupa, or EDI platforms.
- Experience with high-volume invoicing environments.
- Knowledge of cash application and account reconciliation processes.
- Manufacturing, distribution, logistics, or service-industry experience preferred.
Key Competencies
- Attention to Detail
- Customer Service Orientation
- Communication Skills
- Time Management
- Problem Solving
- Accountability
- Teamwork and Collaboration
- Process Improvement
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