Corporate Billing Specialist POST NUMBER: 207565

The Corporate Billing Specialist is responsible for managing high-volume, complex billing processes. The ideal candidate has strong attention to detail, experience with contract-based billing, and the ability to collaborate across operations, sales, and customer service teams.

Key Responsibilities

Billing & Invoicing

• Generate and process high-volume customer invoices related to waste collection, recycling services, and environmental solutions
• Review and interpret service agreements, pricing structures, fuel surcharges, and contract terms to ensure accurate billing
• Manage recurring billing cycles (weekly, bi-weekly, monthly) based on route schedules and service frequency
• Calculate charges related to container size, pickups, overages, contamination fees, and disposal/tonnage rates

Data Review & Reconciliation

• Audit billing data from operational systems (route management, scale/weight systems, landfill reports, etc.)
• Reconcile discrepancies between service logs, contracts, and invoicing
• Investigate and resolve billing errors, adjustments, and customer disputes in a timely manner

Customer & Internal Support

• Partner with customer service and sales teams to address billing inquiries and explain charges
• Provide detailed breakdowns of invoices and contract terms to internal and external stakeholders
• Collaborate with operations to validate service completion and ensure billing accuracy

Process Improvement & Compliance

• Identify billing inefficiencies and recommend process improvements
• Maintain compliance with company policies, contract terms, and regulatory billing requirements
• Assist with system implementations, upgrades, or billing process transitions

Reporting & Analysis

• Prepare billing reports, aging summaries, and variance analyses
• Track key metrics such as billing accuracy, adjustments, and revenue leakage
• Support month-end close activities related to revenue recognition and billing

Qualifications

Required

• 1-2 years of billing, accounts receivable, or similar experience (preferably high-volume environment)
• Experience with contract-based or service-based billing
• Strong attention to detail and accuracy
• Proficient in Microsoft Excel (pivot tables, formulas, reconciliation)
• Excellent communication and problem-solving skills

Preferred

• Experience in waste management, recycling, logistics, utilities, or environmental services industry
• Familiarity with route-based billing systems or ERP systems (e.g., SAP, Oracle, NetSuite, or industry-specific platforms)
• Understanding of tonnage billing, fuel surcharges, and environmental fee structures

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.