Customer Relations Representative - Entry Level

Job Description

Job Description

About the Role

Legacy Solutions Group LLC is seeking a motivated and outgoing Entry-Level Customer Relations Representative to join our team in College Station, TX . This is an excellent opportunity for someone looking to begin a career in customer relations while learning the sales cycle and developing valuable communication and relationship-building skills. If you enjoy working with people, thrive in a team environment, and are eager to grow professionally, we'd love to meet you.

Responsibilities

• Provide exceptional customer support by answering questions and resolving concerns with professionalism.
• Build lasting relationships with customers by delivering a positive and personalized experience.
• Educate customers on available products and services while identifying solutions that meet their needs.
• Accurately process customer requests, account updates, and related documentation.
• Partner with team members to ensure every customer receives outstanding service.
• Maintain detailed records of customer interactions using CRM and other company systems.
• Consistently achieve individual and team performance goals while maintaining high customer satisfaction.

Qualifications

• High school diploma or GED required; college coursework or a degree is a plus.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer skills; experience with CRM software is helpful but not required.
• Positive attitude, strong work ethic, and willingness to learn.
• Previous customer service or sales experience is a plus, but not required—we provide comprehensive training.

Why Join Cornerstone?

We believe our employees are the foundation of our success. We provide a collaborative, supportive workplace where you can develop new skills, gain valuable experience, and grow your career. Our team is committed to delivering exceptional service while creating opportunities for personal and professional advancement.