Customer Service Representative

Job Description

Job Description

Are you looking for an entry-level full-time job at a stable, thriving company with great benefits and opportunities for growth? Reynolds and Reynolds is growing its team in College Station, and we are growing by the day!

As a Customer Service Representative, you will assist customers by phone and email to troubleshoot issues, gather information about their needs, and ensure their satisfaction with Reynolds products. Entry-level positions available for problem solvers, critical thinkers, and team players. Training provided, offering opportunities to earn industry certifications.

Job Responsibilities:

- Support customers in issue resolution

- Communicate solutions clearly and politely

- Maintain customer records and seek assistance when necessary

Requirements:

- No degree required

- Excellent communication skills

- Strong problem-solving abilities

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account

- 401(k) with up to 6% matching

- Paid vacation, sick days, and holidays

- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company perks, including:

- Referral bonuses

- Professional development and training

- Promotion from within

- Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility amenities, including:

- An onsite dining facility offering complimentary breakfast and lunch

- A fitness center

- An onsite medical center

- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Company Description

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.\r\nReynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.\r\nWith products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.\r\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.