Head of Talent Acquisition, Line of Business

Head of Talent Acquisition, AIG

AIG Office Location Flexible: New York NY, Jersey City NJ, Washington DC, Reston VA, Atlanta GA, Houston TX, Chicago IL.

Who we are:

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

About the role:

The Head of Talent Acquisition, LOB sets the strategic direction and leads the execution of talent acquisition for designated business units, functions, or regions—such as Technology, Claims and Operations, General Insurance, or Global Functions. This role ensures talent strategies are aligned to business priorities, critical capability needs, and long-term growth objectives. This leader serves as a trusted advisor to senior business leaders, bringing insight-driven counsel on talent strategy, workforce planning, organizational design, and critical skills priorities while leading a high-performing talent acquisition team.

This leader is accountable for delivering hiring outcomes across complex and highly specialized talent segments, including technical, operational, underwriting, and corporate functions. They play a critical role in anticipating capability gaps, shaping forward-looking talent pipelines, and designing targeted sourcing strategies that address immediate business demand while enabling longer-term workforce transformation priorities. We are on-site in the office four days a week.

Key Responsibilities:

Strategic Leadership

• Shape and execute talent acquisition strategies that advance enterprise and business priorities.

• Partner with executive and business unit leaders to anticipate talent demand and translate workforce needs into forward-looking hiring strategies.

• Represent Talent Acquisition in leadership forums, workforce planning discussions, and strategic talent reviews as a visible and influential partner.

• Lead high-impact initiatives such as experienced hire campaigns, market expansion efforts, strategic hiring programs, and innovation pilots that strengthen organizational capability.

Talent Acquisition Delivery & Market Execution

• Lead full-cycle talent acquisition strategy and execution for senior and specialized roles, including VP- and Director-level hiring.

• Build robust pipelines for hard-to-fill and niche roles through strategic sourcing, market mapping, competitive intelligence, and relationship cultivation.

• Manage external recruiting partners and agencies supporting the business area, ensuring performance, alignment, and return on investment.

• Partner with HR Business Partners, Compensation, and hiring leaders to shape competitive offer strategies and lead complex negotiations.

Team Leadership & Development

• Lead and elevate a high-performing team of 8–10 talent acquisition professionals aligned to a critical business division or region.

• Provide coaching, performance management, development planning, and goal setting to strengthen team capability, leadership readiness, and succession depth.

• Foster a culture of accountability, operational rigor, data-driven decision-making, and exceptional candidate and stakeholder experience.

Operational Excellence & Continuous Improvement

• Partner with TA Operations to drive process improvement, technology adoption, and candidate experience enhancements that increase scalability and efficiency.

• Leverage sourcing technologies, applicant tracking systems, and advanced search practices to optimize hiring outcomes and strengthen execution.

• Analyze talent acquisition metrics across the assigned portfolio (e.g., time-to-fill, quality of hire, diversity outcomes) and translate insights into action plans that improve results.

• Drive disciplined execution during high-volume hiring periods while maintaining quality, speed, and stakeholder confidence.

Innovation & Industry Leadership

• Stay at the forefront of talent acquisition trends, market dynamics, and leading practices.

• Drive innovation in how the organization attracts, engages, assesses, and converts talent.

• Represent the organization externally at industry conferences and forums as a talent acquisition thought leader.

• Cultivate strategic partnerships with external agencies, vendors, and platforms to expand talent access and enhance hiring effectiveness.

Qualifications

Required Experience:

• 12+ years of talent acquisition experience, including 4+ years managing talent acquisition teams.

• Demonstrated success leading talent acquisition in complex environments, with experience hiring specialized talent within financial services, technology, or related industries.

• Proven ability to build trusted relationships with senior leaders and influence critical hiring decisions.

• Experience designing and executing talent acquisition strategies for technical, specialized, or high-demand functions.

• Advanced expertise in sourcing methods, Boolean search, talent market intelligence, and competitor analysis.

• Strong track record of navigating competing priorities and leading teams through fast-paced, high-volume, or transformational hiring environments.

• Proficiency with applicant tracking systems, LinkedIn Recruiter, and sourcing technologies.

• Bachelor’s degree required; advanced degree in HR or business preferred.

Required Skills & Competencies:

• Strategic planning and problem‑solving.

• Team leadership and talent development.

• Business partnership and influencing skills.

• Talent assessment and market expertise.

• Stakeholder management and executive presence.

• Operational discipline and data‑driven thinking.

What We Offer

• Opportunity to shape talent strategy and enterprise hiring outcomes for a global organization.

• Collaborative and innovative environment with meaningful executive visibility, influence, and impact.

• Competitive compensation package includes base salary, bonus, and equity.

• Comprehensive benefits and professional development opportunities that support long-term growth and career progression.

• Flexible work arrangements designed to support sustainable performance and work-life integration.

Location

We are on-site in the office four days a week. Our preferred locations for this role are New York NY, Jersey City NJ, Washington DC, Atlanta GA, or Charlotte, NC.

The base salary range for this position is $150,000-$180,000, which is based upon the assumption that the position is located in New York City. However, the final base salary offered to a candidate may be higher or lower than the range depending on the candidate’s specific work location and other potential factors.

For New Jersey, the base salary range is $145,000-$175,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. If your compensation expectations are above the posted range, we still encourage you to apply—your unique background matters to us. This position is also eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview ( .

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on click.appcast.io.

Functional Area:

HR - Human Resources

AIG Employee Services, Inc.