Front Desk Agent

Job Description

Job Description

Job SummaryLooking for a reliable part time or full time Front Desk Agent. AM & PM shifts are available. Hotel and Opera Express experience is preferred but not required. Flexible schedule and customer service experience required. Must be willing to work weekends, holiday and evening shifts.Good standing driving record is required as you will be driving shuttle to/from the airport as well.RESPONSIBILITIES:Set the tone for the guest experience, greet guests in a warm and friendly mannerCheck-in and check-out guestsShuttle guests to/from airport and rental car plazaResolve guest requestsAnswer inquires pertaining to hotel services, registration, shopping, dining and travel directionsHandle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate mannerAbility to read, write and communicate effectively in EnglishPerforms any other job related duties as assigned.MINIMUM REQUIREMENTS:One year of previous customer service experience required, prior front desk experience preferredMust be flexible to working days, early mornings, evenings, weekends and holidaysHigh school diploma or equivalent preferredExcellent communication skills, both written and verbalDisplays good customer relations skills and takes initiative to greet guests in a friendly mannerSchedule:8 hour shiftDay shiftHolidaysNight shiftWeekends as needed