Teller

Job Title: Teller

Duration: 06 Months

Work Location: Sugar Land, TX 77478

Job Type: Temporary Assignment

Work Type: Onsite

Payrate:$ 20.00 - 20.00/hr.

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client Limited is an oilfield services company and has more than 140 nationalities working in more than 120 countries. This Client has four principal executive offices located in Paris, Houston, London and The Hague. This Client is the world’s largest offshore drilling company. Job description:

Purpose: Manages the flow of walk-in members at the branch location. Assist the other departments with proper assignment of tickets, applications and emails.

General Duties and Responsibilities, but are not limited to:

• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member assistance.
• Assign Silver Cloud inquiries to the appropriate SECU Staff.
• Handle the incoming and outgoing mail and distribute accordingly.
• Ensure the Lobby information is up to date, properly stocked and clean.
• Approve check orders, if applicable.
• Extract required documents for subpoenas, upon request.
• Ensure each copy room has adequate office supplies and place office supply orders, when necessary.
• Update member W8 information.
• Assist online members with their Travel Notices for plastic cards.
• Assign inbound SECU emails to team members.

Experience:

• At least 2 years of member/customer service experience, required.
• Microsoft Office Excel and Word experience, required.
• Financial institution experience, preferred.

Mental and/or Emotional Requirements:

• Perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Read and carry out various written instructions and follow oral instructions.
• Speak clearly and deliver information in a logical and understandable sequence.
• Use basic math skills and spell accurately up to a high school graduate level.
• Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Effectively handle multiple, simultaneous and changing priorities.

TekWissen® Group is an equal opportuity employer supporting workforce diversity.