Inside Sales Representative

Big Ass Who? 

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR-ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, it turns out, they do. 

Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market. 

Opportunity 

As an Inside Sales Representative at Big Ass Fans (BAF), you'll be at the forefront of our ambitious customer acquisition and revenue growth goals! In this high-energy role, you'll make and take dozens of calls each day, engaging with customers to build solutions for their facilities.

Picture this: In one day, you could solve several customers' problems they've been dealing with for years, knowing that your solution will make their lives better today, tomorrow and each day with our innovative products - you'll be their hero! We're on a mission to make the world safer, healthier and more productive, and teamwork is the key to success. You'll collaborate closely with our Outside Sales Representatives, Installation Technicians, Legal team, and Customer Success Representatives to ensure a seamless sales cycle.

If you enjoy building relationships, creating impactful solutions, and have a customer-first mindset, we want to hear from you!

What You’ll Do

• Build new sales opportunities through the inbound lead process and outbound cold calling to achieve quarterly quotas.
• Navigate the sales cycle for each customer, collaborating with Outside Sales, Legal, Accounting, and Customer Success to ensure seamless and error-free orders.
• Expand existing sales opportunities into targeting key accounts and renewing key accounts through account nurturing.
• Conduct virtual sales presentations to customers at least three times per week, showcasing tailored solutions for their unique facilities and needs. 
• Achieve a 20% conversion rate of proactive calls into qualified leads.
• Establish an average close rate of 40%.
• Grow your prospect database within your assigned territory by identifying key accounts, and conducting proactive research and cold calls.

What You'll Bring

• Bachelors degree in a business-related field is preferred or equivalent experience
• 2-4 years of proven inside sales experience, excelling in virtual presentations
• Tech-savvy with the ability to learn, and translate technical product details to customers
• Track record of success in achieving and exceeding yearly revenue targets through cold calling and converting proactive calls into qualified leads
• Experience working with a CRM, preferably with Salesforce, ensuring meticulous entry of all customer information and project details
• Exceptional communication skills, both verbal and written, with a strong phone and video presence
• Customer-first mindset, selling quality solutions over price
• Able to prioritize and manage time effectively to handle an average of 35 projects simultaneously
• Able to travel up to 25% of the time

Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application.

First 90 Days

Every Big Ass Fans employee works towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Inside Sales Representative: 

Days 1-30:

• Complete your onboarding activities, including an onsite 4-day FANdamentals training.
• Meet your peers and departments you’ll be working with on a daily basis.
• Develop a base understanding of BAF’s CRM, and processes to perform your daily tasks.
• Shadow inbound and outbound sales calls and sales presentations.

Days 31-60:

• Develop an in-depth understanding our BAF’s products and confidently build product recommendations.
• Engage with management to practice sales pitches, developing product recommendations, and practice closing.
• Shadow a ride-a-long with a local Outside Sales Representative.
• Begin making outbound sales calls to warm leads with the help of your peers.

Days 61-90+:

• Ready, set, sell! You’ll be taking and making sales calls!

The Interview Process:

1. Video Screen: Show us your cool skills! This will be a one-way video screen that goes through several questions for you to answer, leaving you a certain amount of time to respond. First time doing one of these? Be yourself! Some say it helps to settle your nerves by picturing the camera in its underwear. 
2. First Conversation: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in-depth, and talk through any questions you have, as well as cover any details that didn’t come out in the video screen. 
3. On-site Interview: This will be an interview with the Director of End User Sales, VP of End User Sales, and HR Director. In this meeting, you’ll go through all of the in-depth details of the position, going over the day-to-day operations, and learn about the role’s KPIs. 
4. Assessment: As a final step, you'll complete an online assessment to help us better understand your sales strengths and potential. 

How do you live life Big Ass?  

Wonder what it’s like to walk through our Headquarters, or what benefits and perks BAFers have?  to learn more!

Be a part of something BIG 

You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable! 

Why haven’t you applied yet? 

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules. 

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