Relationship Banker

Engaging clients in the lobby to educate and assist with transactions through self-service resources Accurately and efficiently processing cash transactions for clients Having deep conversations with clients to connect them to solutions that meet their financial goals Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet their financial needs Follows established processes and guidelines to adhere to all laws and regulations Grows business knowledge by partnering with experts in lending and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Requirements Is an enthusiastic, highly motivated self-starter with a strong work ethic Collaborates effectively to get things done Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives Is confident in identifying solutions for clients based on their needs Communicates effectively and confidently Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on banking transactions through self-service technologies Applies strong critical thinking and problem-solving skills Efficiently manages time and capacity Can be flexible to work weekends and/or extended hours as needed Experience in financial services and knowledge of industry products One year of demonstrated successful sales experience Six months of cash handling experience Bachelor's Degree or business-relevant Associate’s Degree Core Competencies Demonstrates strong client engagement and relationship-building skills to effectively assist clients with financial transactions and solutions. Possesses a solid understanding of financial services and the ability to educate clients on banking products and self-service technologies. Hard Skills Cash Transactions Processing Self-Service Technologies Education Financial Solutions Identification Time Management Operational Excellence Soft Skills Effective Communication Collaboration Problem-Solving Adaptability Enthusiasm Certifications & Qualifications Bachelor's Degree Associate's Degree Industry Keywords Financial Goals Risk Culture Client Experience Lending Investments #J-18808-Ljbffr