Barista

Barista Job DescriptionBaristas are responsible for preparing coffee, espresso, tea, other beverages and collection of payment.Essential FunctionsPrepare and serve coffee, espresso and other beverages to guestsAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively move chairs, tables, highchairs and booster seatsSafely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machineAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyPrepare ingredients needed for coffee drink recipesSell and accurately account for gift cardsResponsible for the security and reconciliation of the cash drawerAccurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and proceduresUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminalsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as neededWe run background checks on all new hires in this position.