Field Service Representative

Description

What Matters at Magid ? YOU do!

"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid , we're not just passionate about safety - we're passionate about people. As a family-owned leader in safety solutions, we believe our success starts with great people. We've built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops. We're looking for dependable, customer-focused individuals who enjoy working independently and making a real impact.

As a Field Service Representative (FSR) , you'll play an important role in keeping workers safe. By making sure our customer vending machines are stocked, organized, and running smoothly, you'll help ensure employees have access to the gloves, safety glasses, and other Personal Protective Equipment (PPE) they need to do their jobs safely - when and where they need it. Your work may happen behind the scenes, but its impact is seen every day.

Why You'll Love This Role

• A schedule with structure - Work a consistent full-time schedule based on customer needs and operating hours, with flexibility within those established windows.
• Work independently - Take ownership of your assigned customer locations and manage your day with minimal supervision.
• Make an impact every day - Help keep workers safe by making sure essential PPE is stocked and available when they need it.
• Paid training - Get the training and support you need to learn the role and succeed.
• Room to grow - Build your skills and explore opportunities to grow with Magid.
• Variety in your day - Work across customer locations, manage inventory, solve problems, and build customer relationships.
• People-first culture - Be part of a company that values its people, teamwork, and doing the right thing.

What You'll Do

• Restock Personal Protective Equipment (PPE) vending machines with safety products such as gloves, safety glasses, and other equipment
• Monitor inventory levels and keep products organized
• Perform basic vending machine maintenance and replace simple parts when needed
• Transport inventory between storage areas and vending machines
• Build positive relationships with customer contacts while providing excellent service

Schedule

This position supports multiple customer locations and averages 40 hours per week. Most work is completed Monday through Friday, with occasional work on Saturday. Daily hours vary based on customer needs but are typically scheduled between 7:00 AM and 4:00 PM.

You will be supporting customer locations throughout the Northwest suburbs of Chicago and Skokie.

You'll be comfortable working in active manufacturing and warehouse environments that may:

• Be dusty and not temperature controlled
• Require walking throughout the facility
• Include forklifts, machinery, and other moving equipment
• Require adherence to customer-specific safety protocols and the use of personal protective equipment (PPE)

Pay Grade:

This job description in no way states or implies that these are the only duties to be performed by the Team Member(s) incumbent in this position. Team Members(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

An Equal Opportunity Employer, we are committed to a diverse workforce.

Requirements

What We're Looking For

You'll be successful in this role if you are:

• Reliable and dependable
• Organized and detail-oriented
• Comfortable working independently
• Friendly and professional with customers
• Comfortable performing light mechanical tasks

Requirements

• Reliable vehicle, valid driver's license, and satisfactory Motor Vehicle Report (MVR)
• Personal smartphone
• Basic computer skills
• Ability to lift up to 50 pounds
• Ability to work in manufacturing environments that may be noisy or have varying temperatures
• Flexibility to provide on-call support for emergency maintenance and repairs

Safety Requirements

• Mandatory PPE is required at customer locations. Magid will provide the required PPE.
• Must follow all customer-specific safety procedures and site requirements.

Magid offers a variety of benefits to our team members including:

• Health, dental, vision, life and disability insurance
• Bonus plan
• 401k retirement plan with company match
• Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy
• 9 Paid Holidays

Join Magid and help keep workplaces safe - one customer, one machine, and one stocked shelf at a time.

Ready to Apply? Press Apply now and follow our social media to see how we make a difference and have fun!

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