Communications Operations Specialist

Job Description

Job Description

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Role Overview:

The Communications Operations Specialist serves as the execution engine behind Riverstone’s marketing and communications efforts. This role ensures ideas move from concept to completion by supporting logistics, coordination, and production across internal communications, brand initiatives, and team experiences.

This individual brings organization, responsiveness, and attention to detail to everything from vendor coordination and inventory management to event support and internal reporting - helping the team operate efficiently and deliver high-quality work.

Core Objective:

Enable the Communications team to execute with excellence by owning the operational details, coordination, and production support behind key initiatives.

Key Responsibilities

Operations & Logistics

• Coordinate on-site errands, mailings, and vendor shipments (weekly cadence)

• Support procurement efforts including vendor research, communication, and order management

• Assist with product ordering, tracking, and distribution

• Maintain shared communications / campaign calendar

• Coordinate timelines to prevent overlap and ensure proper sequencing of initiatives

Inventory & Product Management

• Own & maintain inventory of branded materials (swag, apparel, printed items)

• Track and fulfill internal requests (Green Vests, t-shirts, onboarding kits, etc.)

• Ensure organized storage and accurate counts

• Ensure cost-effective vendor selection and ordering

Production Support

• Assist with printing, cutting, assembling, and preparing materials for internal and external use

• Support execution of campaigns through hands-on production tasks

Reporting & Tracking

• Pull and maintain reports related to programs like?Rooted in Riverstone?(milestones, distribution, participation)

• Help track key outputs across communications and engagement initiatives

Event & Experience Support

• Assist in planning and executing internal events, activations, and experiences

• Coordinate materials, setup, and logistics for events

Cross-Team Coordination

• Help ensure alignment, communication, and follow-through across shared initiatives

• Contribute to creating meaningful, thoughtful experiences that reflect Riverstone’s culture and purpose

Required Skills & Qualifications:

• Highly organized and detail-oriented

• Proactive and responsive, anticipate needs before being asked

• Hands-on and willing to jump in wherever needed

• Strong communicator with the ability to coordinate across teams and vendors

• Enjoys bringing structure to fast-moving environments

• Finds satisfaction in helping others succeed and making things run smoothly

• Proficient in Microsoft suite

What Success Looks Like:

• The team executes faster because logistics are handled seamlessly

• Inventory and materials are always organized, stocked, and accessible

• Events and activations run smoothly with no last-minute scrambles

• Vendors and orders are managed efficiently and professionally

• Cross-team collaboration feels easy and well-coordinated

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.