DIRECTOR OF CATERING
Crestline Hotels & Resorts LLC
Director Of Catering
Grow your career at the market leader, Georgia Tech Hotel & Conference Center. The hotel has 252 beautiful guestrooms and 21,000 square feet of meeting space. There is no better place to work, stay and play than Midtown Atlanta. It is one of the region's defining urban districts, combining great shopping and exceptional dining, no matter the season. Midtown brings you inspired performances, exceptional museums and attractions and dynamic festivals and events. All amid a vibrant, authentic and walkable urban environment, with the city's largest concentration of parks and green space. Once considered a "sleepy district," Midtown is now showing few signs of slowing down. We foster an environment that is progressive, inclusive and family oriented. If you are an individual who believes in creating a lasting impression and has a creative flair that will leave a lasting impact on the guests, we would love to meet with you! We offer a competitive benefits package and a rewarding incentive plan. Salary range varies, based upon experience.
In addition to the key duties and responsibilities below, the ideal candidate will also:
- Detail event from start to end to include, but not limited to sales inquiry, site visit, contract, detailing the banquet event order with food, beverage and set up requirements, oversee the event and collecting payment
- Is responsible for offsite catering events at approved GT Building sites
- Enters all Written and Verbal Communication in Amadeus
- Establish and maintains effective working relationships with others
- Establishes customer contact at all functions to ensure satisfaction
- Attends Daily Business Review when applicable
The Director of Catering will be responsible for selling, planning, and overseeing all sales of banquet functions and rooms booked at the hotel.
Key Duties & Responsibilities:
- Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
- Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients.
- Achieves sales goals.
- Planning and detailing each event booked, oversight of the entire function
- Anticipates (or reacts to) group problems and provides solutions.
- Prepares specialized reports, as needed.
- Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
- Ensures that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
- Represents company at trade association meetings to promote the property.
- Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to the set-up and final counts.
- Belongs to associations that influence and aid in continuing education and securing future business.
- Completes catering forecast and updates it regularly and assists with the budgeting process
- Manages the Catering team, including Catering Sales Managers and/or Catering Sales Coordinator
Education and Experience:
- Bachelor's degree from an accredited university plus at least three (3) years of hotel catering sales experience; or high school diploma or GED plus five (5) to six (6) years of experience in hotel catering sales; or any equivalent combination of experience
- Must have at least two (2) years of experience managing employees.
- Previous experience as a Catering Manager or Director of Catering in a hotel with a proven success record is highly desired.
- Lead the catering team towards the set goals.
- Create and implement advertising and marketing ideas to obtain business.
- Create banquet space atmosphere.
- Establish and maintain effective working relationships with others.
- Listen well, and communicate effectively, both orally and in writing, with others.
- Efficiently and effectively use Microsoft Outlook, Word, and Excel, and the Property Management System
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
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