Bilingual Family Resource Navigator

Signing Bonus $2,000!

The Unity Family Success Center Family Partner is responsible for welcoming participants to the center in Irvington, NJ, conducting intake tasks, and connecting families with needed resources. Serves as a welcoming presence and a key point of contact for the community, helping to create a safe, organized, and family-friendly environment. Conducts presentations and outreach activities.

Essential Functions

• Greet visitors, both in-person and via phone, in a professional and friendly manner, including offering welcome tours
• Instruct all participants to complete the appropriate program forms and direct participants appropriately
• Connect families to needed resources (including providing information, referrals, and advocacy) in a strength-based, professional, and non-judgmental manner
• Assist with Family Success Center activities and events including marketing, outreach, registering families, set-up/cleanup, etc.
• Track information daily on any services provided to families and report data to management on a monthly basis
• Translate program materials into Spanish to ensure accessibility and cultural relevance for Spanish-speaking participants including workshops, outreach materials, and written communications
• Interpret and adapt workshop content into Spanish to maintain accuracy, clarity, and engagement while aligning with program goals and learning objectives
• Facilitate and deliver workshops in Spanish, ensuring effective participant engagement, comprehension, and inclusion of Spanish-speaking families in all program offerings
• Assist with tracking and organizing materials and program supplies/inventory
• Assist with office functions, including mail processing, catering for various activities and events, service on various office machines.
• Handle other duties as required.

Requirements

• Associates degree in a Human Services-related field is required; Bachelor’s degree is preferred. Commensurate experience in place of a Human Services-related degree may be considered.
• Two years of experience required in implementation of community-based services or human service programs
• Experience in the provision of prevention related programs required
• Three to five years of administrative experience preferred
• Bilingual fluency in reading, writing, and speaking English and Spanish is required
• Excellent verbal, written, and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite

DEIB Drivers for Success

PMCH aims to foster a workplace culture that prioritizes diversity, equity, inclusion, and belonging. Our collective vision is to create an antiracist organization through:

• Encouraging bidirectional and transparent communication
• Promoting a culture of belonging
• Practicing cross-program collaboration and engagement
• Engaging in continuous learning/enrichment
• Embracing inclusive representation and practices

All employees must comply with the guidelines of PMCH's Immunization Policy.