Patient Navigator Ambulatory II

The Ambulatory Patient Navigator II serves as an advanced care coordination resource supporting high-risk, chronic disease, transitional care, and value-based care initiatives across the ambulatory Primary Care network. This role independently manages more complex patient navigation and care coordination activities while supporting quality improvement, Patient-Centered Medical Home (PCMH) initiatives, APCM, TCM, and population health strategies designed to improve patient outcomes, access, and continuity of care.St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”. Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)Competitive salary*Robust benefits with health, dental, Rx and vision plans403b retirement plan options with company match**Health & Wellness*Non-Profit Health System – eligible for Federal Student Loan ForgivenessPTO, and paid holidaysTuition reimbursementEmployee Assistance ProgramLTD : Long Term DisabilityLife Insurance OptionsOnsite Day care Program*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.Pay transparency: St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation.St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics. The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.Education- High School Diploma or equivalent required.- Associate’s degree in Healthcare Administration, Public Health, or related healthcare field required.- Bachelor’s degree in Healthcare Administration, Public Health, or related healthcare field preferred.Certifications- Completion of Medical Assistant Program or valid/active CMA Certification OR;Active Emergency Medical Technician (EMT) certification.Experience- Minimum 3 to 5 years of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred.- Experience working within an electronic medical record preferred.Knowledge, Skills, and Abilities- Strong communication and interpersonal skills.- Strong organizational and customer service skills.- Ability to manage multiple priorities in a fast-paced ambulatory environment.- Ability to work collaboratively within interdisciplinary teams.- Knowledge of ambulatory workflows, patient navigation, and value-based care initiatives preferred.- Bilingual abilities preferred based on practice needs.Full timePosting Date: 2026-09-17