Technical Service Delivery / Project Manager - TS/SCI with Polygraph

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

The Senior IT Project Manager will own the integrated delivery plan, execution cadence, dependency and critical-path visibility, resource-conflict resolution, governance-stage readiness, and transparent customer reporting for assigned projects.

Key Responsibilities:

• Lead multiple concurrent cloud/M365, identity, EUC/VDI, AI, data, application, observability, automation, cybersecurity, network, ServiceNow, and service-improvement projects from approved intake through deployment and operational acceptance.

• Translate approved requirements, architectures, and delivery objectives into integrated work breakdown structures, schedules, milestones, dependencies, owners, resource assumptions, decision points, and measurable completion criteria.

• Build and maintain an integrated master schedule or equivalent authoritative plan showing critical and near-critical paths, cross-project dependencies, resource loading, external constraints, governance gates, and forecast dates.

• Prioritize and sequence work using mission value, Government commitments, urgency, technical dependencies, risk reduction, resource capacity, security/ATO lead time, maintenance windows, procurement, and operational impact.

• Control work in progress and identify harmful multitasking, context switching, over-allocation, and false parallelism; recommend explicit scope, schedule, resource, or priority trade-offs when demand exceeds capacity.

• Resolve shared-SME and shared-environment conflicts across architecture, engineering, Security, Service Operations, test, vendors; document decisions, impacts, owners, and escalation deadlines.

• Maintain disciplined controls across all project elements, with clear aging, impacts, triggers, ownership, deadlines, mitigation, and escalation.

• Facilitate integrated planning sessions, technical delivery reviews, risk reviews, schedule challenge sessions, production-readiness reviews, cutover coordination, recovery sessions, and after-action reviews.

• Apply predictive, Agile, and hybrid delivery methods appropriately while preserving an honest integrated forecast, architecture/security gates, configuration control, acceptance criteria, and operational readiness.

• Coordinate with Government stakeholders, product and requirements owners, architects, engineers, Security, Service Operations, Program Operations, finance, contracts, vendors, and subcontractors maintaining decision authority.

• Plan for procurement, licensing, environment access, data/model transfer, ATO/RMF activities, vendor dependencies, lab and test capacity, maintenance windows, change approvals, training, communications, and sustainment

• Manage scope, schedule, cost, quality, risk, and benefits; detect variance early; develop recovery options; re-baseline through authorized change control; preserve the history and rationale of commitments.

• Ensure deployments have validated requirements and acceptance criteria, tested implementation, security and operational approvals, monitoring, rollback, documentation, knowledge transfer, support ownership, and post-deployment verification.
• Coach workstream leads and team members

• Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Management Information Systems, Business, or related field, or approved equivalent experience.
• Location: On-site
• Clearance: TS/SCI with Polygraph
• 10+ years of progressively responsible IT project management, technical program delivery, or service-delivery experience, including at least 5 years personally leading multiple concurrent complex enterprise IT projects or workstreams.
• Strong written, verbal, facilitation, executive-briefing, and Government-customer communication skills
• Demonstrated delivery experience in IC environments involving multiple technical domains, stakeholder groups, and shared resources.
• Proven ability to build and manage work breakdown structures, integrated schedules, critical paths, dependencies, resource/capacity plans, milestones, baselines, forecasts, and recovery plans.
• Demonstrated skill prioritizing and sequencing competing work under constrained capacity, including documented decisions to pause, defer, reduce scope, re-sequence, or stop work when warranted.
• Experience managing projects through requirements, engineering analysis, design, integration, build/test, production readiness, deployment, validation, transition, and operational acceptance.
• Working technical literacy across enterprise infrastructure, cloud, cybersecurity/RMF, networks, applications/software, data, monitoring, automation, ITSM, and service operations.
• Strong command of risk, issue, action, dependency, decision, change, configuration, quality, and stakeholder-management practices, including early escalation and documented decision authority.
• Experience with Microsoft Project or an equivalent approved scheduling tool and with Jira, Azure DevOps, ServiceNow, Confluence/SharePoint, Excel, Power BI, or comparable delivery and reporting platforms.
• Demonstrated leadership of matrixed teams, vendors, and senior technical contributors; ability to influence without direct authority, negotiate priorities, manage conflict, and hold owners accountable.

Preferred Qualifications:

• Active PMP certification. (PgMP, PMI-ACP, relevant Scrum/SAFe, ITIL Foundation Version 5 or current ITIL 4, and Lean Six Sigma may be considered)
• Prior DoW/IC delivery experience across multiple enclaves, classification boundaries, or mission partners.
• Experience delivering Azure/M365 or cloud migrations, DevSecOps/software, ServiceNow/ITSM, observability/AIOps, cybersecurity/RMF, network modernization, automation, or end-user computing initiatives.
• Experience integrating Government, prime, subcontractor, OEM, and managed-service-provider deliverables into one accountable plan.
• Experience with portfolio capacity planning, earned-value or integrated program controls, financial forecasting, benefits realization, and service-level performance.
• Experience transitioning projects into contractor-operated managed-service, NOCaaS, or other SLA-accountable operating models.

GDIT is Your Place:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Work Requirements

Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required