Client Partner - CVS

Client Partner – Healthcare (Payers, PBMs & CVS Health)

Location: Remote / United States

Experience: 10+ Years

Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care

Employment Type: Full-Time

About Brillio

Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation.

As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred.

Position Overview

The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements.

The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred.

Key Responsibilities

Business Development & Revenue Growth

• Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts.
• Identify, qualify, and close new business opportunities across:
• Digital Transformation
• Artificial Intelligence & Machine Learning
• Data & Analytics
• Cloud Modernization
• Automation & Intelligent Operations
• Cybersecurity
• Managed Services
• Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations.
• Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises.
• Drive pipeline generation, account penetration, and executive engagement strategies.

Focus Areas Include

• AI-powered claims processing and adjudication
• Prior authorization automation
• Contact center modernization and automation
• Healthcare interoperability (FHIR, TEFCA, CMS mandates)
• Member and patient experience transformation
• Cloud migration and platform modernization
• Data platforms and advanced analytics
• Pharmacy technology modernization
• IT managed services and application modernization

Strategic Account Management

• Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders.
• Build strong partnerships across business, technology, operations, digital, and procurement organizations.
• Establish executive relationships within:
• CVS Health
• Aetna
• CVS Caremark
• Large national and regional health plans
• PBMs and healthcare services organizations
• Identify whitespace opportunities and create multi-year account growth strategies.
• Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities.
• Lead executive business reviews and strategic planning sessions.

Large Deal Origination & Structuring

• Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+.
• Structure outsourced services and digital transformation engagements utilizing:
• Onshore delivery
• Nearshore delivery
• Offshore delivery models
• Create innovative commercial constructs including:
• Fixed Price
• Time & Materials
• Managed Services
• Outcome-Based Models
• Gainshare Models
• Lead contract negotiations, statements of work, master service agreements, and procurement discussions.
• Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals.

Client Delivery Governance

• Serve as executive sponsor for strategic engagements.
• Partner with delivery teams to ensure successful execution and customer satisfaction.
• Monitor engagement performance, client health, renewals, and expansion opportunities.
• Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams.
• Ensure achievement of operational, financial, and strategic program objectives.

Industry Leadership & Market Intelligence

• Maintain deep expertise in healthcare payer and PBM trends.
• Stay informed on industry developments including:
• Value-Based Care
• Medicare Advantage
• Medicaid Modernization
• AI-Driven Healthcare Operations
• Pharmacy Transformation
• Digital Health Platforms
• Healthcare Data Interoperability
• Position Brillio as a strategic partner through thought leadership and executive engagement.
• Monitor competitive activity across firms including Accenture, Cognizant, TCS, Infosys, Wipro, HCLTech, Capgemini, and Deloitte.

Required Qualifications

Healthcare Industry Experience

• 10+ years of experience in IT services sales, consulting, account management, or digital transformation within healthcare.
• Proven experience selling into payer, PBM, managed care, or health services organizations.
• Strong understanding of:
• Claims platforms
• Enrollment systems
• Care management
• Provider management
• Pharmacy operations
• Prior authorization
• Population health
• Healthcare regulations and compliance requirements
• Knowledge of FHIR, healthcare interoperability standards, cloud platforms, AI/ML solutions, and healthcare analytics.

CVS Health Experience (Highly Preferred)

• Direct experience supporting, managing, or selling into:
• CVS Health
• Aetna
• CVS Caremark
• Established executive relationships within CVS Health business units.
• Demonstrated success identifying and closing opportunities within the CVS ecosystem.
• Understanding of CVS Health's payer, pharmacy, provider, retail health, and digital transformation initiatives.

Sales & Revenue Leadership

• Proven ownership of $10M+ annual revenue responsibility.
• Consistent record of achieving or exceeding growth targets.
• Demonstrated success closing multi-million-dollar IT services and consulting engagements.
• Experience leading complex sales cycles from opportunity creation through contract execution.

Executive Relationship Management

• Strong executive presence and communication skills.
• Ability to engage and influence senior healthcare and technology leaders.
• Experience facilitating CXO-level conversations around business transformation and technology investments.

Commercial & Financial Acumen

• Experience structuring large outsourcing and transformation programs.
• Knowledge of global delivery models and workforce optimization strategies.
• Ability to create compelling business cases and commercial proposals.

Preferred Qualifications

• Experience selling technology services to major healthcare organizations including CVS Health, Elevance Health, UnitedHealthcare, Humana, Cigna, Molina Healthcare, Centene, or similar enterprises.
• Existing relationships with healthcare technology, operations, or business executives.
• Background in digital transformation, cloud modernization, AI, analytics, or managed services.
• MBA or advanced degree in business, healthcare administration, information systems, or a related field.
• Experience managing strategic healthcare portfolios exceeding $20M+ annually.

Why Join Brillio?

Shape Healthcare Transformation

Lead strategic engagements that improve the way healthcare organizations serve members, providers, and patients.

Accelerate Growth

Join one of Brillio's fastest-growing industry verticals with significant investment in healthcare, AI, data, and cloud solutions.

Executive-Level Impact

Work directly with C-suite leaders at some of the nation's largest healthcare organizations, including major payers and PBMs.

Best-in-Class Capabilities

Leverage Brillio's global delivery network, AI expertise, cloud capabilities, and healthcare consulting talent to deliver transformational outcomes.

Preferred Candidate Profile

The ideal candidate has successfully sold and expanded IT services, digital transformation, cloud, data, AI, or managed services engagements within CVS Health, Aetna, CVS Caremark, or other major payer/PBM organizations and brings a strong network of healthcare executive relationships capable of accelerating Brillio's growth within the healthcare market.