Controls Systems Technician Team Lead

Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Join a winning team that enables you to build your best future!

Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.

Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid vacation/holidays/sick time - 15 days (about 2 weeks) of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care -  Available day one

• Extensive product and on the job/cross training opportunities  with outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What You Will Do

Step into a high-impact leadership role where you’ll drive the performance, growth, and success of a skilled field technician team. You’ll lead day-to-day operations while strategically planning technician routes, optimizing efficiency, and ensuring exceptional service delivery.

In this role, you’ll analyze performance, identify opportunities for improvement, and implement solutions that enhance profitability, safety, and customer satisfaction. You’ll balance operational excellence with financial performance while fostering a strong safety-first culture.

As a key operational leader, you will:

• Lead and develop high-performing teams – Provide hands-on leadership, coaching, and mentorship while ensuring clear development plans and career progression for your technicians.

• Drive operational excellence – Execute business plans, standardize service delivery, and continuously monitor performance to achieve consistent results.

• Partner cross-functionally – Collaborate closely with Sales to support opportunities, drive installation growth, and uncover new market potential.

• Deliver results – Ensure your service portfolio meets growth targets, maintains profitability, and exceeds customer expectations.

• Optimize workforce and resources – Align staffing, skills, and deployment strategies to maximize efficiency and service quality.

• Champion safety and compliance – Implement and audit HVAC operational standards, ensuring safe, compliant, and high-quality execution.

• Own customer success – Ensure all contractual obligations are fulfilled while building long-term, trusted customer relationships.

• Lead performance reviews and planning – Conduct operational and financial reviews, evaluate bids and estimates, and drive continuous improvement initiatives.

• Build strong teams – Recruit, hire, and retain top talent while setting clear expectations and providing consistent coaching and feedback.

• Support strategic growth – Contribute insights on market opportunities and help shape business strategy at the branch and regional levels.

What Sets You Apart Required

• 5+ years of progressive experience in HVAC service operations

• 3+ years of leadership experience managing, developing, and driving team performance

• Bachelor’s degree in Engineering, Business, or equivalent experience

• Experience with Johnson Controls Metasys

• 8+ years in HVAC operations with leadership responsibilities

• Six Sigma Green Belt certification

HIRING SALARY RANGE: $ $89,000 - $115K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.  This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers