Logistics Administrative Coordinator

Job Description Job Description We are seeking a detail-oriented Administrative/Warehouse Associate to support daily operations within a fast-paced logistics and cold chain environment. This role combines office administration and warehouse responsibilities, with approximately 50% computer-based work and 50% hands-on warehouse activities.
The ideal candidate will be comfortable working with shipment documentation, inventory replenishment, cold chain packaging, data entry, and warehouse operations while maintaining a strong focus on accuracy, customer service, and compliance.
Key Responsibilities
Administrative & Operations Support
Complete daily operational reports using internal systems and Excel spreadsheets.
Monitor and respond promptly to personal and group email accounts.
Review and process shipment documentation and follow-up notes.
Update shipment information and investigate discrepancies within internal systems.
Maintain accurate records and ensure timely completion of required documentation.
Shipping & Logistics Operations
Prepare packing supplies and materials for customer shipments.
Process incoming and outgoing shipments for export and delivery.
Verify shipment paperwork and ensure compliance with handling requirements.
Monitor and manage shipments on hold pending export or delivery approval.
Coordinate cargo bookings through approved transportation systems.
Follow customer, departmental, and international office instructions for shipment preparation.
Cold Chain & Packaging Support
Prepare, configure, and refurbish temperature-controlled packaging materials.
Handle gel packs and cold chain packaging components.
Ensure proper temperature maintenance and product integrity during shipment preparation.
Assist with replenishment activities and customer packaging requirements.
Warehouse Support
Refurbish reusable packaging materials.
Operate pallet jacks and move materials as required.
Assist with warehouse organization and inventory-related tasks.
Support additional operational duties as assigned.
Work overtime when business needs require.
Required Qualifications
High School Diploma, GED, or equivalent combination of education and experience.
Less than one year of related work experience required.
Ability to read, write, and understand English.
Strong organizational skills and attention to detail.
Ability to follow detailed instructions and use sound judgment.
Strong interpersonal and communication skills.
Ability to multitask in a fast-paced environment.
Proficiency with data entry, Microsoft Excel, and computer-based systems.
Ability to lift up to 75 pounds.
Preferred Qualifications
Experience in logistics, transportation, warehouse operations, or supply chain environments.
Experience with cold chain handling and temperature-sensitive shipments.
Familiarity with shipment processing and inventory management systems.
Work Environment
Combination of office and warehouse work environment.
Approximately 50% administrative/computer work and 50% physical warehouse duties.
Regular exposure to refrigerated and freezer environments while handling temperature-sensitive products.
Requires standing, walking, lifting, and material handling throughout the workday.
Ideal Candidate
The ideal candidate is dependable, detail-oriented, and comfortable balancing administrative responsibilities with warehouse operations. Candidates with logistics, shipping, distribution, warehouse, cold chain, or supply chain experience are highly encouraged to apply.