Account Manager

Account Manager (Cradle-To-Grave Freight Broker) Role Overview The Account Manager role functions as a full cradle to grave freight broker position. This role owns freight execution from pickup through delivery while actively prospecting, closing, and growing new customer accounts. This is not a service only role. Account Managers are responsible for quoting, booking, carrier negotiation, and load management while building their own book of business in a fast-paced brokerage environment. As your book reaches scale, you will be eligible for dedicated support teams (Track & Trace, Carrier Sales, CSR, etc.), allowing increased focus on revenue growth and account strategy. Key Responsibilities Cradle to Grave Freight Execution Quote, book, and manage shipments from pickup through delivery Source and negotiate with carriers to balance service and margin Track freight and communicate proactively with customers Maintain full ownership of loads until accounts reach scale New Business Development Prospect, and onboard new customer accounts Build and manage a self-generated sales pipeline Drive revenue growth through new customer acquisition and expansion Account Ownership and Strategy Own customer relationships end to end Set pricing strategies and negotiate rates Identify opportunities to expand lanes, modes, and volume Market and Process Management Maintain accurate activity and shipment records Monitor market conditions and pricing trends Utilize TMS and internal systems effectively Qualifications Minimum 1+ year experience in freight brokerage or logistics Proven ability to bring on new business Experience using TMS systems Strong communication and negotiation skills Ability to thrive in a fast-paced environment Entrepreneurial, performance-driven mindset #J-18808-Ljbffr The Monson Group